Contact person: Software Support Troubleshooting Help

Phone:Show

Email:Show

Location: El Paso, United States

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"I need an experienced IT professional who can zero-in on software-related problems and get them fixed quickly. The scope is limited to software issues—no hardware or networking tasks—so I’m looking for someone comfortable troubleshooting crashes, failed updates, configuration errors, and similar glitches.

The immediate priority is to stabilise a couple of applications that freeze intermittently and to resolve update failures blocking new features. After that, I expect occasional follow-up requests of the same nature, so clear documentation of what you change is essential.

You should be confident working via remote-desktop tools, able to explain root causes in plain language, and ready to outline what information you need from me before we start. A brief timeline for initial triage in your reply would be appreciated." (client-provided description)