Contact person: AI Voice Calling Consultant – Project Scope

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Location: Pereira, Colombia

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"AI Voice Calling Consultant – Project Scope

We’re seeking a Consultant specialized in AI Voice Calling to design, implement, and deploy a production-ready system capable of handling diverse business applications such as customer service, appointment reminders, and marketing calls.

The system must be versatile, scalable, and multilingual, supporting English, Spanish, and French, while offering multiple high-quality voice options (male and female) to ensure flexibility and user preference.

Key Requirements

Design, develop, and deploy an AI voice calling system suitable for multiple use cases (customer support, reminders, marketing campaigns).

Implement voice customization options (male/female/both).

Ensure multilingual support: English, Spanish, and French.

Build with scalability, reliability, and adoption in mind, ensuring the system can handle high call volumes in real-world production environments.

Ideal Skills & Experience

Proven experience building and deploying AI voice technologies (ASR, TTS, NLP/NLU) into production environments.

Strong expertise in multilingual conversational AI systems with support for English, Spanish, and French.

Ability to design stateful, multi-turn dialogue systems with robust error handling and correction mechanisms.

Familiarity with telephony platforms and communication protocols (e.g., SIP, Twilio, Amazon Connect).

Experience integrating diverse voice options for enhanced user experience.

Background in scaling voice AI systems for enterprise use cases (customer service, finance, healthcare, etc.) preferred." (client-provided description)