Contact person: Project Simulation - Helpdesk Lite (Tickets + Knowledge Base)

Phone:Show

Email:Show

Location: Vancouver, Canada

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"Simple helpdesk portal: customers submit tickets; agents manage status and link KB articles.

Scope (MVP):
Ticket intake form: subject, description, email.
Statuses: Open / In-Progress / Resolved (+ comments).
Knowledge Base: categories, searchable articles.
Email notifications (sandbox OK) on ticket updates.

Deliverables:
App + admin panel.
README with setup + seed (2 articles, two demo tickets).
Demo video.

Bid Notes:
Explain how you'll design search (title/snippet).
Show any prior support/ticketing modules you've built." (client-provided description)