Contact person: SmartCommerce.AI – Shopify Store with Custom AI Chatbot, Advanced Features & Mobile App

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Location: Lucknow, India

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"We are developing [login to view URL], a futuristic eCommerce platform built on Shopify, selling smart lifestyle gadgets and wearable tech. The key differentiator of this project is the integration of Generative AI chatbots that will offer natural, intelligent conversations with shoppers, helping them choose the right product, troubleshoot issues, get order updates, and even receive tailored recommendations.

This project includes:

A custom Shopify theme tailored to a high-tech brand aesthetic

Feature-rich Shopify store functionalities

AI Chatbot powered by Generative AI (e.g., OpenAI, Cohere, Google PaLM)

iOS and Android apps that offer the same smart assistant experience

We are specifically looking for AI engineers and chatbot developers who have experience with LLM-based solutions, Shopify integrations, and cross-platform mobile app development.

Project Goals:
Build a high-performance, conversion-optimized Shopify store.

Develop a custom generative AI chatbot assistant that handles 70–80% of user queries intelligently.

Provide a consistent user experience on web and mobile via real-time API sync.

Create a tech-forward shopping experience that stands out in the market.

Shopify Web Requirements:
Custom Theme Development:
Sleek, futuristic UI/UX design

Built from scratch (not template-based)

Animations & transitions (micro-interactions, hover effects)

Fully mobile responsive

Core Features:
Dynamic Product Recommender (based on user intent captured via chatbot or search)

Tech Specs Filter System (compare smart gadgets easily)

Subscription + One-Time Purchase options

Multi-currency and Multi-language support

AI-driven Product Quiz (via chatbot + form fallback)

Abandoned Cart Assistant (AI-powered): follow-up via email/chat

Live Inventory Updates per location

Advanced Search with NLP (e.g., "Show me smartwatches under ₹5,000 with sleep tracking")

AI Chatbot Scope (Main USP):
Purpose:
The AI chatbot will serve as:

Shopping Assistant: Helps users find the right products

Customer Support Bot: Order status, refund policies, troubleshooting help

Knowledge Assistant: Answers questions from store CMS (blogs, FAQs, manuals)

Personal Stylist/Advisor: Tailors recommendations based on user preferences

Voice Assistant (Optional): Allow users to interact via voice commands on the mobile app

AI Capabilities:
Built on OpenAI GPT-4 / Cohere / LLaMA / Google Gemini

Uses RAG (Retrieval-Augmented Generation) to fetch product & FAQ data

API-based Shopify integration (product catalog, orders, customer data)

Conversational memory to handle multi-turn queries

Contextual fallback to human agent (via Gorgias/Intercom)

Multilingual capability (English, French, Arabic – extendable)

Training Data:
Internal knowledge base (FAQs, product docs, blogs)

Shopify store data (real-time via API)

CRM/ERP (for order lookup, optional)

Security:
GDPR compliant

Token-based access to customer data

Anonymization of sensitive info before LLM processing

Mobile App (iOS + Android):
Stack:
Flutter / React Native

Connected via Shopify Storefront API and AI chatbot APIs

Push notifications, one-click reorders, real-time order tracking

Voice/chat AI assistant inside app

Scan a product box to trigger help from AI (vision-based in later phase)

Integrations:
Payment: Stripe, Razorpay, Apple Pay, Google Pay

AI Backend: OpenAI / Cohere / custom model hosted on AWS/GCP

CMS: Shopify Blog, Help Docs (for RAG ingestion)

CRM: Klaviyo / Gorgias

Zapier / Make (for minor automations)

Deliverables:
Fully customized Shopify store (theme + backend)

Fully functional AI chatbot (live on website + apps)

Native iOS & Android apps with chatbot built-in

Admin panel to update chatbot content & tune LLM prompts

Documentation, API keys, Figma files, SOPs

Deployment scripts & post-launch support package" (client-provided description)