Contact person: GlassWin Online Platform Overview -- 2

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Location: New Delhi, India

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"GlassWin Overview Document

1. Introduction
GlassWin is a comprehensive online platform designed to make mirror and glass installations simple and convenient. Through our website and app, customers can seamlessly book a range of glass-related services, starting with looking mirrors and extending to various other categories like glass railings, partitions, wardrobes, windows, and general glass maintenance.

2. Customer Journey for Looking Mirrors
• Accessing the Platform: Customers open the GlassWin website or app and select the 'Looking Mirror' category.
• Mirror Selection: They choose between framed and frameless mirrors. Each of these categories has sub-options: no light, front light, back light, or both lights. They can also add a defogger feature.
• Design and Size: Customers pick the shape of the mirror (round, square, or other shapes) and then enter their preferred dimensions using a measurement input tool.
• Installation or Delivery: They decide if they want just the mirror delivered or if they also want installation services.
• Payment and Confirmation: They make a payment through integrated gateways like Razorpay. All updates are sent via text, and the login is done through OTP verification with their mobile number.
3. Additional Categories
• Glass Railings: For balconies or stairs, offering sleek and modern solutions.
• Partitions: Including kitchen partitions, shower partitions, entry facades, or fixed partitions in living spaces.
• Wardrobes and Kitchen Panes: Featuring glass sliding or openable wardrobes with a variety of mirror types.
• Windows: Aluminum sliding windows with options like openable, two-track, three-track, and pleated mesh.
• Other Services: General glass maintenance, such as replacing broken glass, fixing door sliders, or installing new tabletops.
4. Conclusion
In summary, GlassWin aims to be a one-stop solution for all glass and mirror needs, providing a user-friendly interface and a streamlined customer journey from selection to payment and service." (client-provided description)