Contact person: FluentCRM Error Resolution on WordPress Site

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Location: Portland, United States

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"I am looking for someone who can assist with the following on a Wordpress website hosted with GoDaddy.

The error message "FluentCRM is expecting JSON data but HTML returned" often indicates a conflict where FluentCRM anticipates receiving JSON data from the server, but the server instead delivers an HTML document. This can occur for various reasons, typically related to server configuration or security/firewall settings blocking FluentCRM's API endpoints.

Steps to Resolve the Issue:
Deactivate Plugins: Temporarily deactivate the WordPress security and caching plugins and check again. If the issue persists, follow the steps below.
Check Firewalls: Investigate both server-side firewalls, such as ModSecurity, and any WordPress security plugins you have installed. Ensure the REST API endpoints for FluentCRM are whitelisted.
Verify Server Configuration: Ensure that your server allows necessary HTTP methods like GET, POST, and possibly PUT, DELETE, and PATCH, which are frequently used by FluentCRM." (client-provided description)