Contact person: Insurance Claims Management System Development

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Location: Durban, South Africa

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"BIG O PROJECTS PTY LTD
Objective
Develop a full-lifecycle insurance claims management system that streamlines the process from intake to closure, incorporating:
• Client onboarding via manual entry or OCR from uploaded documents.
• Insurance assessment module that enables assessors to capture exact measurements of damages (e.g., ceiling 20 m²) and upload photographic evidence.
• Automated report generation in PDF format with embedded images, company/insurer details, and assessment metadata.
• Intelligent quote builder that converts assessment measurements into a structured repair scope, sourcing real-time material and labour pricing from integrated construction/hardware supplier websites.
• Approval workflow for quotes, with edit/review stages before finalisation.
• Zoho Books integration to push approved quotes as formal quotations, manage invoicing, and track payments.
• Revenue tracking for excess payments and repair work, with automated reminders for outstanding amounts.
• Comprehensive reporting on claims, financials, and operational performance." (client-provided description)