Contact person: Technician-Customer Connect Web & App Development

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Location: Lusaka, Zambia

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"a web and mobile platform designed to connect technicians with customers who need home and office repair services. It aims to simplify service requests, enable bidding, support real-time communication, and ensure trust through technician verification.

Core Features
1. User Registration & Profiles: Customers and technicians can create profiles; technicians add skills, certifications, and work history.
2. Service Request & Bidding: Customers post repair needs; technicians bid for jobs; customers accept bids.
3. Real-Time Chat: In-app messaging for job discussions, supports text and images.
4. Technician Verification: ID verification, certification upload, and customer ratings for trust.
5. Payments & Commission : Mobile Money integration with 10% commission per job.
Admin Features
• User management (customers & technicians)
• Service request monitoring
• Technician approval/rejection
• Dispute resolution
• Analytics dashboard for jobs & revenue
Technology Stack (Recommended)
• Backend: PHP (Laravel) or Node.js
• Frontend: React (Web), Flutter/React Native (Mobile)
• Database: MySQL
• Chat: WebSocket or Firebase Chat
• Payments: Mobile Money APIs (MTN, Airtel)
Development Phases
Phase 1 (MVP): Registration, service requests, bidding, chat, verification, admin dashboard.
Phase 2: Mobile Money payments, advanced analytics, marketing tools.
Phase 3: Multi-service expansion (maids, cleaners, babysitters, etc.).
Skills Required
• Backend development with PHP/Laravel or Node.js
• Mobile app development for iOS & Android
• Real-time chat system integration
• Secure ID verification systems
• UI/UX design for seamless user experience" (client-provided description)