Contact person: Multivendor portal (Upgradation work)

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Location: Greater Noida, India

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"I have a multi vendor portal and I want to payment integration feature, map integration, live chat support feature. This platform will combine Hotel Booking, Restaurant Ordering, Pickup & Drop Services, Wallet and Payments, Live Tracking, and Chat Support into one application.
Roles and Permissions
1. Super Admin
• Can view all orders from hotels, restaurants, and delivery partners.
• Can activate or deactivate any hotel, restaurant, or delivery partner.
• Controls commissions, disputes, refunds, and settlements.
• Has a full analytics dashboard (sales, bookings, active vendors, active customers).
• Can assign executives who handle chats with customers.
2. Hotels
• Register and verify profile.
• Add hotel details (photos, description, address).
• Add multiple room categories (Deluxe, Suite, Non-AC, AC).
• Manage availability using a calendar view.
• Accept or reject bookings.
• Apply discounts, offers, and seasonal pricing.
• Receive and confirm online payments.
3. Restaurants
• Register and verify profile.
• Add multiple branches or franchises.
• Add food items with categories and pricing.
• Accept and manage orders (Placed → Preparing → Out for Delivery → Completed).
• Assign orders to delivery partners.
• Apply offers, discounts, and coupons.
• Manage payments and verify settlements.
4. Delivery Partners
• Register and verify profile (KYC and vehicle details).
• Accept or reject delivery requests (food orders or pickup/drop).
• Share live location for customer tracking.
• Update status (Picked Up → In Transit → Delivered).
• Access wallet for earnings, history, and withdrawal.
5. Customers
• Register and log in (OTP or email verification).
• Book hotels with real-time availability.
• Order food from restaurants.
• Book pickup and drop services.
• Track delivery partners live on the map.
• Manage wallet balance (add money, view refunds, transaction history).
• Manage multiple delivery addresses (Home, Office, Others) and select preferred address during checkout/booking.
• Chat directly with hotels, restaurants, delivery partners, or super admin/executives.

Core Features
Authentication and Verification
• Role-based authentication (Hotel, Restaurant, Delivery Partner, Customer, Admin).
• OTP login for customers.
• KYC verification for vendors and delivery partners.
Wallet and Payments
• Integrated payment gateway (UPI, card, net banking).
• Wallet for customers (refunds, advance deposits).
• Wallet for delivery partners (earnings and withdrawals).
• Commission and settlements managed by super admin.
Orders and Bookings
• Hotel bookings with calendar-based availability.
• Restaurant orders with live status updates.
• Pickup and drop orders assigned directly to delivery partners.
Live Tracking
• Delivery partner’s location displayed on Google Maps or OpenStreetMap.
• Route optimization for delivery.
• Real-time status updates for customers.
Chat System
• In-app chat system between:
o Customer ↔ Hotel
o Customer ↔ Restaurant
o Customer ↔ Delivery Partner
o Customer ↔ Super Admin or Executives
• Chats saved in the database for dispute resolution.
• Push notifications for new messages.
Offers and Discounts
• Hotels can create seasonal offers and promotions.
• Restaurants can add coupons, discounts, and special deals.
• Super admin can push global offers across the platform.
Super Admin Capabilities
• Access to all orders and transactions.
• Power to activate or deactivate any hotel, restaurant, or delivery partner.
• Full analytics of platform usage and revenue.
• Ability to monitor and participate in chats if required.

I want to make it desktop friendly also, currently its mobile based." (client-provided description)