Contact person: Flutter Transport Marketplace Redesign & Build

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Location: Mumbai, India

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"Project Description – Flutter Mobile App Development for Traket Transport Market

Scope of Work (Updated)

1. UI/UX Design

Modern, user-centric interface (with smooth animations).

Consistent branding, typography, and icons.

Separate views for load providers, truck owners, and support tickets.

2. Flutter Development

Full frontend rebuild in Flutter (60–75 screens).

Core modules:

Sign up / Sign in (with OTP/email/mobile)

Profile management

Load posting & bidding system

Wallet integration (Razorpay/Paytm/Cashfree SDKs)

Notifications (push, in-app, email/SMS triggers)

In-app chat/call integration (optional phase)

Ticketing Model (NEW) – A support module where:

Users can generate tickets (e.g., “Payment not received,” “Delivery issue,” “Technical bug”).

Admin/Support team can view, assign, update status (Open, In Progress, Resolved, Closed).

Tickets linked to user profile, wallet transactions, or order ID.

Push notifications/email on ticket updates.

Optional: File/image upload in tickets for better support.

3. Integration

Connect to existing PHP backend APIs.

If ticket APIs are missing, dev team to suggest lightweight PHP ticketing extension (e.g., integrating open-source solutions like OSTicket, or building a simple module in PHP).

4. Testing & Release

QA across Android + iOS.

Deliver ready builds + source code.

Include support ticket stress test (multiple tickets at once)

Deliverables (Updated)

Flutter source code (clean + documented).

APK (Android) & IPA (iOS).

UI/UX design files (Figma/Adobe XD).

Ticketing module with full CRUD (Create, Read, Update, Delete).

Documentation (API mapping + ticketing workflow).

Timeline & Milestones (3 Months Total)

(remains same, but add)

Week 10–11: Ticketing module development + integration.

Penalty & Quality Clauses (Updated)

Same penalty clause applies.

Tickets must be fully functional + trackable or milestone considered incomplete.

Ideal Candidate (Updated)

Experience building support ticketing or CRM modules is a strong plus.

Customer support requests

Technical bugs/issues raised by drivers, truck owners, or load providers

Escalation of disputes (payment, bidding, delivery, etc.)" (client-provided description)