Contact person: Strata Property+ Web System Development

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Location: Petersham, Australia

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"Strata Property+ Website – Functional Requirements
1. Core Front-End (Public Website)
These are the pages and features prospective landlords, tenants, and investors see.
• Homepage – Strong branding, explainer video, “Why Strata Property+ is different.”
• Services Overview – Dedicated pages for Owners, Tenants, Strata Committees.
• Comparison Page – Side-by-side breakdown vs traditional agencies.
• Case Studies / ROI Calculator – Show owners annual savings on fees + downtime avoided.
• Investor Section – Overview of investment model, ROI scenarios, contact form.
• Contact & Lead Forms – Enquiry forms with lead routing (landlord, tenant, investor).
• Blog/Insights – Content hub for SEO + thought leadership.
• FAQs – Landlord and tenant focused.
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2. Owner Portal (Secure Login)
Where landlords log in to manage their property.
• Dashboard: Rent received, arrears alerts, maintenance requests, inspection reports.
• Video Library: Monthly tenant inspection videos stored by date.
• Financial Statements: Auto-generated monthly + EOFY reports (downloadable PDF/CSV).
• Maintenance Approvals: Accept/decline quotes via app/portal.
• Notifications: Push/email/SMS when updates happen.
• Sales Pipeline: If tenants are vacating, show re-leasing status + offers.
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3. Tenant Portal (Secure Login)
For tenants to access building + property info.
• Digital Welcome Pack: By-laws, moving rules, facilities info, QR-code access.
• Maintenance Requests: Log issues, track status, photo/video uploads.
• Monthly Video Inspection Upload: Direct secure upload from phone.
• Rent Payment Tracker: See due dates, payment history, arrears notices.
• Incentive Tracking: Movie ticket reward for completed inspections.
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4. Strata Integration Features
Key point of difference vs standard agencies.
• By-Law Integration: Each building’s by-laws stored and linked to leases + tenant packs.
• Committee Dashboard: Updates for building managers/strata committees (who’s compliant, arrears, etc).
• Broadcast Notices: Send building notices to all residents via SMS/app/email.
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5. Maintenance Management
• Owner/Tenant Ticketing System: Tracks all jobs end-to-end.
• Preferred Supplier Integration: Assign jobs to approved contractors.
• Free Labour Call-Outs: System flags included vs billable visits.
• Disposal / Upgrade Costs: Option to bill owners at checkout.
• Service-Level Tracking: 24–48h response SLA logged automatically.
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6. Communication & Notifications
• SMS Integration: Automated reminders for arrears, inspections, notices.
• Push Notifications: Via mobile app.
• Email Alerts: For owners preferring email over SMS.
• Comms Archive: All correspondence logged against property.
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7. Financials & Accounting
• Trust Accounting Compliance: Rental income + disbursements tracked separately.
• Automated Disbursements: Weekly/fortnightly transfers to landlords.
• Expense Management: Owners see itemised bills + receipts.
• GST Handling: All revenue recorded ex/incl GST, year-end summaries.
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8. Admin / Back-End for Staff
• Property Manager Dashboard: Live portfolio view (rent arrears, vacancies, maintenance pipeline).
• Task Automation: Lease renewals 90 days prior, arrears Day-1 triggers, 30-day pre-marketing.
• Document Templates: Auto-generate leases, by-law annexures, breach notices.
• Analytics Dashboard: KPIs – arrears days, vacancy days, renewal %, owner/tenant NPS.
• Multi-Building Cluster View: Efficiency of managing 200+ doors in one site.
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9. Security & Compliance
• Two-Factor Authentication (2FA) for logins.
• Data Encryption (at rest + in transit).
• Audit Trail: Every action logged (who did what, when).
• Privacy Compliance: Align with Australian Privacy Act & GDPR.
• Role-Based Access: Owners see their property, tenants see their tenancy, staff see assigned portfolios.
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10. Optional Extras for Phase 2
• Mobile App (iOS & Android): Mirrors portals with notifications.
• Investor Dashboard: ROI tracking, property growth projections.
• AI Assistant: Auto-reply to tenant queries, triage maintenance requests.
• Smart Home Integration: Tenants can connect IoT devices (meters, sensors, security).
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Developer Note:
• Best stack candidates: React/[login to view URL] (front-end), Node.js/Express (back-end), PostgreSQL or MongoDB (database).
• Must integrate SMS (Twilio), accounting (Xero API or similar), e-signatures (DocuSign).
• Cloud hosting: AWS or Azure.
• Scalability: Start with multi-building Sydney clusters, architecture ready for national roll-out." (client-provided description)