Contact person: Smart B2B Factory-Customer Connection Platform(wordpress)

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Location: Pakistan

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"B2B Platform (Wordpress)
We are looking to build a B2B platform that connects customers with factories in a smooth,
automated way. Below is the flow and the main features we need from the website/platform:
1. Customer Entry
● Customers will come to our website where they can see:
○ A simple company introduction
○ Information about partner factories
○ A catalog of selected products
We want this to look professional and easy to navigate.
2. Chatbot Interaction
● When a customer lands on the site, they should be able to chat with an AI assistant.
● The chatbot should answer common questions (about products, pricing, availability,
MOQ, etc.).
● At the same time, it should collect important details like:
○ Product type/specifications
○ Quantity
○ Destination country
○ Customer’s contact info
3. RFQ (Request for Quotation) Draft
● Based on the conversation, the system should automatically create an RFQ draft.
● This draft should be saved into an internal dashboard where our team can review it.
4. Review & Approval
● On the dashboard, we (the admin team) should be able to:
○ See the RFQ
○ Edit or adjust details
○ Approve and forward it to a selected factory
5. Factory Communication
● The factory should receive the RFQ in their own portal/dashboard.
● They will be able to reply back with an official quotation.
● All this communication should be stored and visible in the system.
6. Response to Customer
● After we review the factory’s quotation, we want to send a final quotation back to the
customer.
● The customer should get this in a clear, professional format.
7. Follow-up & Next Steps
● If the customer accepts, the system should allow us to move forward with order
execution and logistics.
● If the customer rejects, we should still have the option to negotiate or close the
request.

Features We Need
1. AI Chatbot to handle first interaction + data collection.
2. Internal Admin Dashboard to manage RFQs, communication, and approvals.
3. Factory Access/Portal so factories can receive RFQs and send quotations.
4. Customer Access/Portal where customers can receive quotations and confirm orders.
5. Secure Payment System (escrow-style, safe for both buyer and supplier).
6. Analytics Dashboard for admins (inquiries, demand trends, activity logs).

In short, we want a platform that works like a smart middle layer between customers and
factories.
● Customers get quick answers and structured quotations.
● Factories get proper, qualified RFQs.
● We (the admin team) can control the whole process from one dashboard." (client-provided description)