Contact person: IVR Setup with Call Tracking for “Call Me Instantly” Feature

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Location: Mumbai, India

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"Project Title: IVR Setup with Call Tracking for “Call Me Instantly” Feature

Project Description:
We are looking for a freelancer to set up an IVR (Interactive Voice Response) system integrated with our website’s “Call Me Instantly” functionality.

How it should work:

When a user submits their phone number, an instant call should be triggered.
The call should connect the user and one of our sales executives simultaneously via the IVR system.
The system must log and track whether the call was successfully connected.

Tracking Requirement:

Record details such as:
User phone number submitted
Salesperson connected
Call status (Connected / Not Connected / Missed)
Timestamp of the call

Deliverables:

IVR setup fully integrated with our website
Call tracking and reporting mechanism
Documentation of setup and usage
Skills Required:
IVR system setup
API integration with websites
Call tracking and reporting" (client-provided description)