Contact person: Business Client

Phone:Show

Email:Show

Location: MUMBAI, India

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"Mandate for SAF WE Portal
(Membership Management & Service Delivery Platform)
Objective
To design and implement a web-based portal that enables:
1. Members (MSMEs) to register, view their membership benefits, track service usage, and stay updated.
2. SAF Admins to manage memberships, assign services, monitor progress, and maintain service delivery transparency.
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Core Features
1. Member Registration & Profile Management
• Online registration with membership plan selection (Startup, Growth, Matured).
• Capture member details: business name, owner details, industry, contact info, GST/PAN (optional).
• Auto-generate membership tenure (validity) based on chosen package.
• Unique Member ID & login credentials.
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2. Membership Dashboard (for Members)
• Plan Overview: Display membership package, start date, end date, remaining validity.
• Service Entitlements: List all services included in their plan (with counts/limits).
o Example: “Sales Consultation – 2 sessions left out of 4”
o “Job Descriptions – 1 completed, 1 pending”
• Service Status Tracker: Real-time updates on what’s completed, in-progress, or scheduled.
• Learning Resources: Access to session recordings, study material, guides.
• Event Discounts: Notifications about upcoming SAF MSME offline events with special discount codes.
• Fundraising/Support Requests: Members can raise requests (e.g., need for SOP creation, resume development, funding help).
• Communication Box: SAF updates, newsletter articles, and personalized messages.
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3. Admin Dashboard (for SAF Team)
• Member Management
o Add/edit member details, activate/deactivate accounts.
o Track membership validity & renewal reminders.
• Service Management
o Allocate services as per package.
o Update service status (Not Started / In Progress / Completed).
o Upload deliverables (e.g., resumes, SOPs, creatives) to member’s account.
• Event Management
o Create and publish events (online/offline).
o Manage discount codes for members.
• Learning Content Management
o Upload session recordings, PDFs, study materials.
o Control access based on member plan.
• Notifications & Communication
o Send reminders, newsletters, and announcements directly to member dashboards.
• Reports & Analytics
o Track service delivery per member.
o Monitor plan utilization (e.g., % services completed).
o Membership renewal trends, engagement data.
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4. Key Functionalities
• Member Dashboard Snapshot (progress bar of services used vs. available).
• Service Request Button (members can raise service requests which admins approve/assign).
• Renewal Alerts (automated reminders 30/15/7 days before membership expiry).
• Multi-Level Access (Member view, Admin view, Super Admin view).
• Export Reports (Excel/PDF of member activity and service status).
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5. Technical Requirements
• Technology Stack: Suggested MERN / Django + React (scalable & secure).
• Responsive Design: Works on desktop, tablet, mobile.
• Role-Based Access: Secure login for members, admins, and super admins.
• Cloud Storage: For session recordings, documents, creatives.
• Integration: Email/SMS notifications, payment gateway (for membership renewal).
• Scalability: Ability to handle thousands of members with growing service data.
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6. Deliverables
1. Member registration & login module.
2. Member dashboard (services, tenure, progress).
3. Admin dashboard (service management, content upload, reporting).
4. Event management & communication tools.
5. Reports & analytics section.
6. Secure hosting & backup.
________________________________________
7. Long-Term Vision (Phase 2 Enhancements)
• AI-based recommendations (suggest next services, learning sessions).
• Mobile App version (for member convenience).
• Gamification (badges/points for service completion).
• Marketplace for MSME tools/resources." (client-provided description)