Contact person: Business Client

Phone:Show

Email:Show

Location: Mumbai, India

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"I need a cross-platform mobile app that lets users connect with licensed mental-health professionals at any hour, without ever exposing private contact details on either side. The experience must feel unmistakably human—no chat-bot scripts, no automated replies—so that anxious users feel they are speaking with a real counselor from the first message.

Core flow
• Users open the app (iOS and Android) and can either jump straight into a text, voice, or video session or schedule an appointment for later.
• If they choose “talk now,” the system should ring the next available professional and launch a secure in-app call.
• For planned sessions, a calendar view with reminders is required.

Payments & access
Access is subscription-based. Razorpay checkout will handle monthly and annual plans, renewals, and in-app upgrades. After payment confirmation, the user should land directly in the chat lobby so the path from purchase to help feels frictionless.

Privacy & compliance
All chats, calls, and video sessions must stay inside the app with end-to-end encryption. The practitioner sees only the user’s first name (or alias); the user sees only the practitioner’s credentials and photo. No personal phone numbers or emails are ever revealed.

Admin & practitioner tools
Counselors need their own dashboard (mobile or web) to accept incoming “talk now” requests, manage their calendars, and view subscription stats. I also need an admin panel to onboard new professionals and monitor service quality in real time.

Acceptance criteria
– Native build or a single codebase (React Native/Flutter) that ships to the App Store and Google Play.
– Seamless text, voice, and video powered by a proven SDK (e.g., Twilio, Agora) with <1-second connection time in typical 4G conditions.
– Razorpay subscriptions fully tested in sandbox and production.
– GDPR-style data protection: encrypted at rest and in transit, with token-based authentication.
– Source code, documentation, and a short hand-off walkthrough delivered at close." (client-provided description)