Contact person: Business Client

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Location: Johannesburg, South Africa

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"My custom-built PHP link-shortening site has run into a critical issue: the moment I submit my credentials, the admin dashboard renders completely blank. The only recent change was moving the nameservers off Cloudflare and pointing them back to my Bluehost VPS, so I suspect a configuration or path issue rather than a code overhaul.

I have not yet reviewed the server error logs, so the first step will be a full diagnostic of Apache/Nginx, PHP, and MySQL logs to pinpoint any fatal errors, mis-routes, or permission conflicts. Once the root cause is identified, I need the following:

• Restore full visibility and functionality of the admin dashboard—login, stats, and settings pages must load without blank screens or PHP notices.
• Document the fix clearly so I can reproduce it if I migrate again.
• Provide a brief health check on the current DNS, SSL, and caching setup to ensure nothing in the Cloudflare-to-VPS switch remains misconfigured.
• Suggest any preventative tweaks (error handling, version upgrades, backup policy) that will keep this from resurfacing.

The codebase is pure PHP with a small MySQL backend—no WordPress or other CMS middleware. I’m happy to give SSH/FTP and cPanel access for troubleshooting. Once the dashboard loads reliably and the root issue is explained, the job is complete." (client-provided description)