Contact person: Business Client

Phone:Show

Email:Show

Location: dobbs ferry, United States

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"RSRV Car Service Reservation Platform - Statement of Work (SOW)
Client: Kwabena O.B
Region: United States
Date: 10/10/2025
Delivery Window: 3–6 months (MVP Phase)
Confidentiality: Covered under NDA
1. Project Overview
RSRV is a car service reservation platform designed to let users schedule and pay for rides with verified drivers. Unlike on-demand ridesharing, the system focuses on advance bookings, reliability, and a seamless reservation experience. The MVP will include Rider, Driver, and Admin interfaces, Square-based payments, notifications, and secure data handling.
2. Core Objectives
• Deliver a secure and scalable car reservation platform ready for U.S. launch.
• Simplify the booking and payment process through Square integration.
• Maintain data privacy, operational efficiency, and clear trip management for both drivers and administrators.
3. Core Features
Rider App: Account creation, trip scheduling, Square payment, booking history, notifications.
Driver App: Login, view assigned trips, status updates (on route, started, completed), earnings view.
Admin Console: Manage users, bookings, pricing, view analytics, issue refunds.
4. Technical Specifications
Frontend: Flutter (cross-platform)
Backend: Node.js (NestJS)
Database: PostgreSQL + Redis cache
Payments: Square API (In-App Payments SDK + Webhooks)
Hosting: Google Cloud Platform (preferred) or AWS alternative
Maps: Google Maps API for pickup/drop-off selection
CI/CD: GitHub Actions + Terraform for infrastructure as code
5. Security Requirements
• TLS 1.3 for all communications.
• OAuth 2.1 + Firebase Auth for authentication.
• Role-based access control for admins and drivers.
• No card data storage — all transactions via Square.
• Encryption at rest using GCP KMS.
• Log redaction for personally identifiable information (PII).
• Penetration testing prior to launch.
6. Non-Functional Requirements
Availability: 99.9%
API latency: <400ms
User scalability: 10,000 concurrent sessions
Data retention: 6 months for trip logs, deletable on request
Compliance: GDPR/CCPA readiness
7. Deliverables & Milestones
Milestone Deliverable Duration
M1 Setup & Wireframes 2 weeks
M2 Rider App (Booking + Square Payment) 4 weeks
M3 Driver App (Trip & Earnings Management) 4 weeks
M4 Admin Console (Dashboard + Reports) 3 weeks
M5 Security & Cloud Deployment 2 weeks
M6 Testing, Pen-Test, & Final Delivery 2 weeks
8. Documentation & Handover
Deliverables include full source code, API documentation, deployment scripts, security audit report, and user manuals. All intellectual property will transfer to the client upon final payment.
9. Intellectual Property
All source code, design assets, and infrastructure configurations are the exclusive property of RSRV (Kwabena Osei Boakye) upon payment. Developer retains no reuse or resale rights.
10. Confidentiality & NDA
The developer agrees to confidentiality, non-disclosure, and data deletion post-project. No client data shall be stored or reused for other projects. A mutual NDA must be signed prior to kickoff.
11. Acceptance Criteria
• Successful booking flow using Square payments.
• Verified driver trip management.
• Functional admin console with reporting.
• TLS, OAuth, and secure API tests passed.
• All deliverables documented and deployed.
• No high or critical vulnerabilities.
12. Termination & Warranty
• Either party may terminate with a 14-day written notice if milestones are unmet.
• A 60-day bug warranty period applies post-handover.
• Critical bugs fixed at no additional cost within warranty period." (client-provided description)