Contact person: Business Client

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Location: Lusaka, Zambia

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"Project Overview

I am seeking an experienced software development team or freelancer to build and hand over a fully functional AI-powered claims triage and FNOL platform tailored for the insurance industry in Zambia and the wider African market.

The platform will allow policyholders to report claims via mobile app or web portal by uploading photos/videos of damages. The system will then use AI (computer vision) to automatically classify claim severity, flag potential fraud, and route the claim for auto-approval or manual review by claims officers.

The project must be delivered as a complete, stand-alone package — with all source code, documentation, and deployment rights transferred to me upon completion. The system will be my intellectual property, which I intend to license to multiple insurers across the region.

Core Objectives

1. Develop a scalable, white-label InsurTech solution I can deploy across multiple insurers.
2. Improve claim turnaround times and reduce manual claim handling.
3. Demonstrate AI’s value in image-based claim triage and fraud detection.
4. Deliver a robust, professional platform ready for commercialization.

Key Features
A. Customer Portal (Mobile App or Web)
* Secure registration and login.
* FNOL submission form (claim type, date, incident description).
* Upload multiple photos/videos of the damaged item.
* GPS location capture (optional).
* Real-time claim status updates and notifications.

B. Insurer / Admin Portal (Web Dashboard)
* Login for claims officers and administrators.
* Dashboard showing all claims with AI-based severity scores.
* Ability to approve, reject, or request more details.
* Fraud flags (duplicate or stock image detection).
* Claim reports exportable to Excel or PDF.

C. Backend & AI Integration
* Use of off-the-shelf AI Vision APIs (Google Vision, AWS Rekognition, or Azure Cognitive Services).
* Image recognition to identify damage and classify severity.
* Rules engine to triage claims automatically based on confidence levels and value thresholds.
* API-ready architecture for future integration with insurer systems.

Technical Specifications
* Platforms:
* Mobile App (Android and iOS).
* Web-based Admin Portal.
* Backend: Node.js, Django, or Laravel (developer to recommend best fit).
* Database: MySQL, PostgreSQL, or Firebase.
* Cloud Hosting: AWS, Google Cloud, or Azure (to be configured for handover).
* Security: HTTPS, encryption, secure image storage, user authentication.
* Scalability: Multi-tenant architecture preferred for ease of deployment to multiple insurers.

Expected Deliverables
1. Fully functional MVP (mobile app + web admin portal).
2. Backend with AI integration and triage rules engine.
3. Clean, user-friendly UI/UX design.
4. Complete source code and technical documentation.
5. Deployment instructions and system architecture diagram.
6. Ownership transfer agreement (confirming IP rights assigned to me).

Ownership & Rights

* Full ownership and IP transfer: Upon final payment, all source code, data models, design files, and documentation will become my property.
* Developer will not retain rights to reuse, resell, or host the system elsewhere without my written consent.
* I will handle all future maintenance, hosting, and client support independently.

Budget Range
Depending on proposal and technology stack.
* Payment will be milestone-based (design, core development, AI integration, final deployment).
* Must include all design, development, testing, and handover activities.

Timeline
* Project Start: Immediately after award.
* Duration: 10–12 weeks.
* Milestones:
1. UI/UX design and architecture — Weeks 1–2
2. Core system and backend development — Weeks 3–8
3. AI integration and testing — Weeks 9–10
4. Final QA, handover, and deployment — Weeks 11–12

Required Skills
* Strong mobile and web development experience.
* Familiarity with AI image recognition (Google Vision, AWS Rekognition, Azure).
* Experience integrating APIs and developing dashboards.
* Knowledge of secure, multi-tenant SaaS architectures.
* Ability to deliver complete build-transfer projects.

Application Instructions
When submitting your proposal, please include:
1. A short overview of your understanding of this project.
2. Proposed tech stack and development approach.
3. Estimated total cost and delivery timeframe.
4. Links or demos of similar AI or insurance-related projects you’ve developed.
5. Confirmation that you will assign all intellectual property rights and source code upon completion." (client-provided description)