Contact person: Business Client

Phone:Show

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Location: oslo, Norway

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"Project: Food Ordering System for Restaurant Website

1. Project Overview
We want to build a full-featured food ordering system embedded in our restaurant website (or as a connected module). The goal is to streamline order handling, kitchen workflow, menu management, payments, delivery logistics and reporting — with features suited for Norway (e.g. Vipps integration, zones, printing receipts).

2. Users & Roles
- Customer (end user)
- Kitchen / Restaurant staff
- Restaurant manager / Admin
- (Optional: delivery personnel)

3. Core Feature Requirements

A. Customer Interface
- Browse menu (categories, photos, descriptions).
- Select items, quantity, and add-ons / modifiers (e.g. extra cheese, sauce).
- Ability to customize (e.g. remove ingredient) and choose combos.
- Select delivery, pickup (or dine-in, if relevant).
- Choose desired delivery or pickup time (immediate or scheduled).
- Enter address / choose from saved addresses.
- Display delivery zones, fees, minimum order amounts.
- Show order summary with taxes, delivery, discounts.
- Payment options: **Vipps**, credit/debit card, possibly Klarna, or other local gateways.
- Order confirmation, status updates (accepted, preparing, en route, delivered).
- (Optional) Live tracking or ETA display.
- Order history / repeat orders / favorites.
- Notification system (email, SMS, push) for status changes.

B. Kitchen / Staff Interface
- Dashboard with incoming orders.
- For each order: accept, reject, delay, schedule cooking time.
- When accepted: automatically send confirmation to customer, and **print receipt** in the kitchen (via network printer).
- Show cooking status / progress.
- Mark order as ready, out for delivery, completed.
- Ability to add comments (e.g. “no onions”, “extra spicy”) visible to kitchen.

C. Admin / Manager Panel
- Full menu management: add, edit, delete items, categories, prices, images.
- Manage add-ons / modifiers and dependencies (e.g. only allow extra cheese if pizza chosen).
- Mark items temporarily unavailable (out of stock).
- Manage discounts, promotions, coupon codes.
- Set delivery zones (map-based polygon zones), delivery fees, minimum order per zone.
- Setup business hours (when ordering / delivery is open).
- Scheduling rules (e.g. cutoff times for future orders).
- View and manage orders, filter by date, status, zone, etc.
- View sales reports, analytics (revenue, most sold items, peak hours).
- Manage users / roles (staff, kitchen, admin).
- Configure payment gateways, payout settings.
- Settings for printing (kitchen printer, receipt layout).
- Notification templates (email / SMS).
- (Optional) Multi-branch support (if you expand to multiple locations).
- (Optional) Multi-language, currency support.

D. Delivery / Logistics (optional / future)
- Assign orders to delivery staff (either in-house or via partner).
- Delivery staff dashboard: view orders, route maps, status.
- Real-time tracking (if using GPS) so customers see progress.
- Delivery scheduling and route optimization.

4. Technical & Integration Requirements
- Responsive / mobile-first design (given many customers order via phone).
- Secure handling of payments (PCI compliance, encryption).
- Integrate with Vipps (Norwegian mobile payment).
- Integrate with one or more card / gateway providers for fallback.
- Printing: support for kitchen printers (network, USB, or cloud printing).
- Use mapping / geolocation APIs (e.g. Google Maps, OpenStreetMap) to define zones and calculate distance/fees.
- Scalable architecture to support traffic during peaks.
- Clean API or modules so future expansions (mobile apps, third-party integration) are possible.
- Logging and audit trails for changes in menu, orders, payments.
- Backup / redundancy / recovery plans.
- Security & privacy: user data protection (GDPR / Norwegian laws).
- Use modern web stack (you can propose stack: e.g. Node.js + React, or Laravel, or Django, etc.).

5. Deliverables / Milestones
- Requirements & spec document (detailed final scope)
- Wireframes / UI design mockups (desktop & mobile)
- Implementation of Customer ordering frontend
- Implementation of Kitchen dashboard + printing
- Implementation of Admin panel
- Payment gateway integrations
- Delivery zone and logistics module
- Testing (unit, integration, user acceptance)
- Deployment to production server
- Documentation (user manual for staff/admin, technical API docs)
- Training / handover

6. Timeline & Budget
(You fill this in: desired launch date, phases, budget ranges)

7. Desired Skills & Experience
- Experience building food ordering / delivery systems or restaurant software
- Familiarity with payment integrations (especially Norwegian / European ones)
- Experience with printing / POS / kitchen printer setups
- Strong frontend + backend development skills
- Good understanding of maps / geolocation / delivery zones
- Security, performance, reliability
- Clean documentation and maintainable code

8. References & Inspirations
You are encouraged to review Norwegian food ordering systems (for example local restaurants’ web ordering, or solutions that support Vipps) to see how they handle delivery zones, local payments, etc.

---" (client-provided description)