Contact person: Business Client

Phone:Show

Email:Show

Location: Brussels, Belgium

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"Project Overview:

We are looking for a qualified development team to design and implement a modular digital management platform for a Chamber of Commerce.
The system will centralize administrative operations, document management, event coordination, project tracking, stock management, and client interactions through a unified portal with an integrated AI assistant.

The platform must be web-based, secure, modular, and user-friendly, built with scalability and API interoperability in mind.

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⚙️ Core Modules to Develop:

1. Document Management & Correspondence Tracking (Bureau d’Ordre)
• Register incoming/outgoing mails.
• Record instructions, responsible departments, deadlines, and archiving location.
• Automated reminders for pending actions.
• Integration with the Document Management System (DMS).

2. Missions & Business Trips Management
• Centralized planning of business missions and events.
• Automated calculation and approval of travel expenses.
• Post-mission reporting (objectives, results, contacts, and feedback).

3. Project & Program Monitoring
• Project creation, budget tracking, milestones, and progress monitoring.
• KPI dashboard for project performance.
• Resource and timeline management.

4. Document Management System (DMS / GED)
• Electronic storage, search, classification, and archiving of documents.
• Role-based access control and version history.
• Departmental structuring (physical and digital archiving).
• Workflow and validation system.

5. Event Management
• Create and manage workshops, conferences, and seminars.
• Track participant confirmations and attendance.
• Manage event logistics (rooms, equipment, etc.).
• Generate post-event evaluation reports.

6. Stock & Inventory Management
• Real-time stock levels per product.
• Entry/exit management, supplier tracking, and reorder alerts.
• Historical movements and performance reports.

7. Partnership Management
• Manage partnership agreements and contracts.
• Track partner performance, joint events, and meetings.
• Generate partnership impact reports and dashboards.

8. Client Portal (One-Stop Platform / Guichet Unique)
• Online access for members, partners, and citizens.
• Submit and track administrative requests in real time.
• Knowledge base, FAQ, and downloadable guides.
• Secure login and role-based access management.

9. AI Chatbot for Assistance
• 24/7 assistance integrated into the client portal.
• Automatically answer FAQs and guide users through procedures.
• Use RAG (Retrieval-Augmented Generation) or similar techniques to respond based on internal documents and databases." (client-provided description)