Contact person: Business Client

Phone:Show

Email:Show

Location: Bhubaneswar, India

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"I want to roll out an AI-powered chatbot focused on boosting user engagement across three channels—my website, mobile app, and social media pages. The bot must comfortably switch between text and voice conversations so users can type or speak without friction.

Scope
• Design a conversation flow that feels natural, keeps visitors interacting, and nudges them toward key in-app actions.
• Build a working prototype using a modern framework you’re comfortable with—Dialogflow CX, Rasa, Microsoft Bot Framework, or a comparable NLP stack.
• Enable seamless deployment to web (JavaScript/widget), iOS / Android (SDK or REST), plus Facebook or Instagram messaging.
• Configure basic analytics so I can track engagement, drop-offs, and popular intents.
• Provide clear hand-off documentation and a short video demo showing both text and voice in action.

Helpful context
I already have brand guidelines and sample FAQs you can draw from. If a lightweight CMS is needed for intent updates, suggest one. I’m happy to review an initial flowchart or mock-up before you code so we stay aligned.

Success looks like
• Users can start a chat on any of the three channels and get relevant, instant answers.
• Voice input is transcribed accurately and responses are spoken back using a pleasant TTS voice.
• The hand-over to a human agent (via email or live chat) triggers when confidence is low.
• All integration keys, source files, and setup steps are packaged for easy maintenance.

If this sounds like a fit, tell me which framework you’d use, any similar bots you’ve shipped, and a realistic timeline for delivering the prototype plus refinements." (client-provided description)