Contact person: Business Client

Phone:Show

Email:Show

Location: Hyderabad, India

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"I need a lightweight proof-of-concept that automatically helps our ServiceNow team resolve new Application-error incidents. Every two minutes the assistant should:

• Poll our ServiceNow queue and detect any fresh incident assigned to our group.
• Retrieve the relevant time-range logs from Splunk.
• Look up similar past incidents stored in our internal database.
• Pull any related Slack thread so context isn’t lost.

Using that collected data, the tool should run a compact AI model (open-source or API-based—whichever keeps the code simple) to draft concise resolution steps and then post those steps back to the incident record.

Key notes
– Scope is limited to a working script or small service that proves each integration end-to-end; polished UX isn’t required.
– Incidents of interest are strictly Application errors; no need to handle network or security tickets.
– Historical records reside in a database, so tap that directly rather than expecting CSV or JSON dumps.

Please include links or brief summaries of past work where you connected ServiceNow, Splunk, Slack, or similar platforms. A basic README with setup and scheduling instructions will complete the delivery." (client-provided description)