Contact person: Business Client

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Location: Haddonfield, United States

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"I’m looking for a developer to build a small, web-based customer service portal that requires no login. When visitors land on the page they will:

• Enter basic details: facility name, facility address, contact name, phone, and e-mail.
• Choose the affected product from a drop-down (Product A, Product B, or Product C).
• Add the device’s serial number.
• Upload supporting media—both photos and videos are allowed.
• Sign the request with a simple on-screen signature pad.

On submission the system must automatically:

1. Generate a unique RMA number in the format RMA0001, RMA0002, and so on.
2. Produce a professionally formatted PDF that includes every piece of data, the signature, and the RMA number.
3. Email that PDF to the customer and simultaneously send an identical copy to my company mailbox.
4. Log the entire record (including a link to the media files and the assigned RMA) into either an Excel worksheet or Google Sheet for ongoing tracking.

A clean, responsive front end and a lightweight back end are both important; I’m open to the stack you prefer as long as the final workflow is smooth and reliable." (client-provided description)