Contact person: Business Client

Phone:Show

Email:Show

Location: Westlake, United States

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"My WordPress site is completely down and visitors only see an error page. I do not have a recent backup to roll back to, so I need someone who can get the existing installation running again without data loss.

I got the following message: "This page isn’t working
[login to view URL] is currently unable to handle this request.
HTTP ERROR 500"

Key requirements
• Diagnose why WordPress is inaccessible and bring the front-end and admin dashboard back online.
• Preserve all current content, themes, and plugins while fixing the issue—there is no backup to fall back on.
• Provide a short summary of what was wrong and the steps you took so I can avoid another outage.

cPanel and FTP credentials are ready; DNS and hosting remain unchanged. Please restore the site as soon as possible and confirm it loads normally on both desktop and mobile once you’re done." (client-provided description)