Contact person: Business Client

Phone:Show

Email:Show

Location: Monterrey, Mexico

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"I need help getting my WhatsApp Business number to display inside the Facebook Business Suite mobile inbox for my page ([login to view URL]).

Key facts so far:
• The WhatsApp account is already linked to the page.
• The desktop version of Business Suite shows and assigns chats perfectly (works fine).
• The mobile app shows no error messages, yet WhatsApp conversations simply don’t appear—even after refreshing and reinstalling the app.

What I’m looking for:
1. Step-by-step guidance or remote assistance to make the WhatsApp inbox show up on the mobile app.
2. Confirmation that conversations can be assigned to users once visible, using the mobile app.
3. A brief note explaining what caused the issue so I can avoid it in the future.

This is a straightforward troubleshooting task; once the messages are visible and assignable on the mobile app, the job is done." (client-provided description)