Contact person: Business Client

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Location: Luxembourg, Luxembourg

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"Call Qualification and Summary Workflow – Retail IA

Detailed Description:

This workflow in N8N is responsible for managing client calls automatically, integrating the Retail IA voice agent and advanced language analysis systems.

Current functionalities:
1. Receives on-the-round and sort-on-the-round calls.
2. The client provides information, which is automatically recorded in the Retail IA database.
3. The Retail IA agent qualifies the client based on the provided information.

New desired functionalities:
1. Receive client calls and log all interactions.
2. Generate an automatic call summary, using the existing database to contextualize client information, history, and needs.
3. Integrate with ChatGPT or Google Gemini to analyze the call content and produce detailed insights.
4. Automatically send the call summary via email or Slack to the responsible team.

Objective:
• Automate the documentation of client interactions.
• Provide fast, actionable summaries for the team, ensuring better follow-up and decision-making.
• Leverage AI for natural language analysis, making the process more efficient and scalable." (client-provided description)