Contact person: Business Client

Phone:Show

Email:Show

Location: Jamestown, United States

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"We’re looking for an experienced AI developer or automation engineer to build a 24/7 AI-powered receptionist for U.S.-based small and medium-sized businesses (restaurants, gyms, salons, retail shops, etc.). The system should handle voice, chat, SMS, and email, providing natural, context-aware, human-like interactions using advanced NLP, intent recognition, entity extraction, and sentiment analysis.

Core Features:

Multi-channel conversation handling (voice, chat, SMS, email)

Context-aware, multi-turn dialogue management

Appointment scheduling, confirmations, reminders & follow-ups

Integration with CRMs, POS systems, booking tools & calendars

Automated transactional workflows and customer engagement

Real-time analytics dashboard with interaction metrics & performance insights

Technical Requirements:

Scalable, modular cloud architecture (AWS/GCP/Azure)

Low-latency, fault-tolerant performance

Secure data handling compliant with CCPA & HIPAA (where applicable)

Support for continuous learning, feature updates & customization without downtime

Deliverables:

Working MVP (voice + chat)

Admin dashboard with analytics

Integration endpoints (CRM, booking, communication APIs)

Documentation & deployment support

Ideal Candidate:

Proven experience in conversational AI (OpenAI API, Rasa, Dialogflow, or custom LLMs)

Strong API integration & backend development skills

Familiarity with Twilio, [login to view URL], or similar telephony/booking APIs

Understanding of data privacy & compliance standards

Budget & Timeline

Please include in your proposal:

Estimated project timeline for demo version needed quickly for initial sales then full version

Tech stack recommendations

Examples of similar projects

Cost breakdown for the full version + monthly maintenance cost. This is not a one time project. We are looking to add 20+ clients in the next 3 months.

Looking forward to connecting with the right person!" (client-provided description)