Contact person: Experienced WordPress Developer to Upgrade WinBorn – All-in-One Career & Mentorship Platform

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Location: Bidar, India

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"Job Title:

Experienced WordPress Developer to Upgrade WinBorn – All-in-One Career & Mentorship Platform
Project Overview:

WinBorn is already live and now needs a powerful upgrade—transforming into a multi-user, full-control platform for Job Seekers, Mentors, and Trainers. This isn’t just a redesign—it’s about retro-fitting critical marketplace workflows, building admin transparency, and implementing secure payment controls, inspired by the inner workings of leading freelance platforms.
Scope of Work (Enhanced Workflow & Payment Features):
1. Website Upgrade & UX Overhaul

Upgrade the existing site with modern UI, faster loading, mobile responsiveness.

Streamline flows: onboarding → service requests → payments with clarity and efficiency.

2. Role-Based Dashboards (Three User Experiences)

Job Seeker: Upload resumes, apply for premium services, track applications.

Mentor: Showcase packages, manage bids, communicate with seekers.

Trainer: Manage courses, track student performance, gather feedback.

3. Workflow & Communication Tools

Built-in Chatbot: Provide FAQs, book appointments, collect leads.

Automated Notifications: Emails, in-dashboard alerts (phase 2: optional mobile push).

CRM Integration: Nurture leads and maintain communication trails.

4. Payment Flow & Security

Integrate Payment Gateways (PayPal, Razorpay, Stripe). Consider escrow-style holds like Guru’s SafePay or Upwork milestone system.
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Track full payment lifecycle: transactions, disputes, pending releases, refunds.

OTP-based authentication for registration and payment verification.

5. Admin Monitoring & Dashboard Transparency

Admin backend should clearly track:

User stats: total users, active users, pending tasks.

Job/workflow statuses: open, delayed, closed projects.

Payments: billing history, budgets, settlements.

Issues: error logs, flagged problems, resolution histories.
This setup allows a small admin team to oversee platform operations efficiently.

6. Additional Features & Insights

Review & Rating System for quality control and trust.

Advanced Search and Filters for jobs/services.

Document Management: Resumes, certificates, materials uploads.

Report Exports: Admin can generate detailed reports (Excel/PDF).

7. Borrowing from Marketplace Best Practices

Platforms like Upwork use milestones and security holds, Fiverr offers gig-based listings, and Guru uses escrow-like setups.
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Use these models to inform workflows like job posting → bid → work delivery → funds release—ensuring both client and provider trust.
8. Consultation & Strategy

Provide insights from your past similar builds.

Recommend cost-effective plugins for MVP.

Deliver a scalable roadmap for Phase 2 enhancements.

Requirements:

Deep experience in WordPress development/customization.

Prior work on multi-role marketplace platforms.

Strong UI/UX skills, especially for role-based dashboards.

Experience with chatbots, CRM tools, OTP security, and payment integrations.

Capability to craft a robust, scalable architecture from MVP to full version.

Deliverables:

Fully upgraded WinBorn with 3 role-based dashboards & full workflow integration.

Functional Chatbot connected to email/CRM.

Payment system with gateway and escrow/milestone logic plus OTP.

Admin panel providing real-time transparency on users, payments, issues.

Documentation and full technical handover." (client-provided description)