Contact person: Business Client

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Location: Austin, United States

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"Project Title
Build a Simple Automated Customer Support & Retargeting System for a New Wellness Brand

Description
I am a small business owner launching a new wellness brand and want to set up a solid, effortless customer support and automation system from day one.

I am looking for someone who can help me:
1. Create an automated customer support system that replies instantly, organizes messages, and helps track every customer easily.
2. Build a simple review and feedback system that encourages happy customers to share their experience.
3. Design a retargeting and follow-up flow that keeps customers engaged and encourages them to try monthly subscriptions (on Amazon or the website).
4. Help me collect and use customer data responsibly to personalize communication and improve service quality.
5. Create clean, professional email or message campaigns to increase brand awareness organically.

If you’re familiar with open-source tools or AI-based automation that can make this process smarter and more affordable, I would love your suggestions.

Expectations
1. Build something lean, simple, and easy to manage.
2. No complicated enterprise systems — I am just starting out.
3. Help me set up a strong foundation for customer experience and data-driven marketing.
4. Must understand data privacy rules and use only compliant methods.

Deliverables
1. Fully functional automated customer support setup
2. Review and follow-up process
3. Retargeting and subscription promotion flow
4. Clear dashboard or reporting system to monitor interactions or KPI's

Ideal For
Freelancers who understand startups, love automation, and can build creative, efficient systems — preferably using open-source or AI-powered tools." (client-provided description)