Contact person: Business Client

Phone:Show

Email:Show

Location: Behra, India

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"I need a customer-focused professional who can jump in right away to manage our support channels. All email correspondence runs through Outlook, so you should already be comfortable organizing folders, applying rules, and writing clear, empathetic responses that resolve issues on the first reply whenever possible.

Live conversations arrive through Zendesk’s chat widget, and speed matters there—visitors expect near-instant replies, accurate information, and smooth hand-offs when a ticket must be escalated. Familiarity with Zendesk shortcuts, tagging, and knowledge-base linking will help you move quickly without sacrificing quality.

Because this role starts ASAP, please tell me how soon you can begin, your daily availability (including weekends if applicable), and any relevant experience handling similar volumes of Outlook email and Zendesk chat." (client-provided description)