Contact person: Business Client

Phone:Show

Email:Show

Location: Morbach, Germany

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"LIKE [login to view URL] the best is to clone the funktion

Title: Build a WhatsApp Multi-User Support Platform (similar to [login to view URL] – Advanced Plan)

We need a developer/team to build a WhatsApp support platform similar to the Advanced version of superjet.de. The system must include all core features, with our own design and backend.

Required Features
• WhatsApp Integration: Up to 5 WhatsApp numbers, full message support (text, images, audio, documents), stable API connection.
• Team Access: Up to 25 users, roles/permissions, shared inbox, assign/transfer chats.
• Contact Management: Limited contacts per plan, labels, notes, import/export.
• Account Manager Tools: Dashboard, chat overview, tasks/follow-ups, performance KPIs.
• Support Tools: Quick replies, notifications, SLA timers, internal notes.
• Integrations: Basic API and webhook integration to CRM/ERP tools.
• Training & Documentation: Short onboarding, admin/agent guides.

Technical Requirements
• Secure, GDPR-compliant, scalable architecture.
• Modern tech stack (Node.js/PHP/Python etc.).
• Clean code, milestone-based delivery, tested before completion.

Deliverables
• Full working web platform
• Admin panel + agent panel
• API documentation
• Deployment instructions
• Employee training session" (client-provided description)