Contact person: Business Client

Phone:Show

Email:Show

Location: Chennai, India

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"I need a seamless bridge between WhatsApp and Zoho CRM so that parents can place their school-canteen orders directly through WhatsApp and every incoming message is captured inside the CRM as an order record. The key requirement is that the order details sent by parents land automatically in the correct Zoho module without any manual copy-paste.

All orders must come in via WhatsApp—no online forms or emails. From there, I want the system to grow into a small companion app that offers parents a Menu display, basic Order tracking, and an integrated Payment gateway. Those three features are important for the mobile experience, and everything has to stay in sync with Zoho CRM.

I am open to the most efficient technical route—whether that’s a Zoho-approved WhatsApp Business API, a third-party connector, or a custom webhook setup—so long as the final flow is reliable and can be managed from within the CRM. If you have prior experience combining Zoho components (Flow, Deluge, Creator, etc.) with WhatsApp for order capture, please tell me how you would structure the data, handle acknowledgements, and keep the parent chat experience simple.

Deliverables I expect:
• Working WhatsApp-to-Zoho integration that logs each order in the CRM.
• Clean documentation of any custom functions, API calls, or message templates used.
• A lightweight mobile or chat-based interface that shows the Menu, lets parents track orders, and processes payments, all tied back to Zoho.
• Quick test walkthrough proving that an order placed on WhatsApp appears instantly in Zoho CRM with the correct fields populated.

Let me know your estimated timeline and which toolset you prefer for this setup so we can get started right away." (client-provided description)