Contact person: Business Client

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Location: Tangerang, Indonesia

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"My Magento-powered store, [login to view URL], has grown steadily, but the server hasn’t kept up. Frequent downtimes are hurting sales and SEO, so I need an experienced Magento specialist to zero-in on server performance and stabilise the shop.

Here’s the situation
• Magento storefront is live and functional, yet the host reports repeated service restarts and time-outs.
• Page-level tweaks are mostly done; the bottleneck sits squarely at the server layer (CPU spikes, memory exhaustion, mis-tuned services).
• I can grant SSH, Magento admin, and hosting panel access in a staging window first, then production once fixes are verified.

What I expect from you
1. A concise audit outlining root causes of the downtime (web-server, PHP-FPM, database, cache, or network).
2. Concrete optimisation: service tuning, caching strategy (Redis/Varnish/OPcache), log rotation, and any necessary extension cleanup.
3. Implementation of lightweight monitoring or alerts so I know early when something drifts.
4. A short hand-off document summarising changes and rollback steps.

Success is measured by at least a week of 100 % uptime under normal traffic and visibly faster server response times in tools such as New Relic or Magento’s built-in profiler.

If you have a track record rescuing Magento stores from downtime, share a brief example and an estimated turnaround time. Access can be ready as soon as we agree on scope." (client-provided description)