Contact person: Business Client

Phone:Show

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Location: Bilthoven, Netherlands

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"My Thirtybees (Prestashop-based) shop’s front end has suddenly started throwing a 500 error, while the back office still loads fine. I wasn’t changing settings, installing modules, or updating anything when it happened—it seemed to appear out of the blue.

There are only a few third-party modules on the store and I haven’t run any core or module updates recently. I need someone who can:

• Quickly locate the root cause in the server or application logs
• Restore the storefront so customers can browse and check out again
• Explain what went wrong and advise how to prevent a repeat issue

SSH and back-office access are ready; I can also provide hosting control-panel credentials if needed. Please let me know when you can start and roughly how long you expect the fix to take." (client-provided description)