Contact person: Web-based Help Desk System Development

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Location: STAFFORD, Australia

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"I need a web-based Help Desk system that supports Exchange for email retrieval. The system should allow for ticket creation and management, and send email notifications.

Key Requirements:
- Create and manage tickets
- Send email notifications
- Ingest emails from a designated Exchange account to create or attach to tickets based on the subject line

Ideal Skills and Experience:
- Experience in developing web-based applications
- Familiarity with Exchange email protocol
- Strong background in ticketing systems and email integration
- asp.net / MS SQL Database" (client-provided description)