Contact person: Business Client

Phone:Show

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Location: Frankfurt am Main, Germany

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"Logistics Marketplace MVP
Project Title: Development of a Multilingual Fleet-less Logistics Marketplace MVP
Objective:
Develop a web-based MVP connecting service providers (freelancers, one-man operators, small logistics companies) with clients/shippers, enabling secure payments, bookings, shipment tracking, provider ratings, and commission management, fully guided by the platform, with multilingual and RTL support.

1. Platform Roles & Core Functions
Role
Core Functions
Shipper / Client
- Registration & verification via OTP/email
- Create shipment requests (pickup, delivery, type, weight, date)
- Compare & select providers (profiles, ratings, verified badges, estimated cost)
- Book & pay (card, mobile wallet, cash)
- Real-time shipment tracking
- Messaging with providers
- Review & rating
Provider
- Registration & verification (ID, vehicle, license, insurance)
- Set service rates (per km, per shipment, weight/volume-based, or flat)
- Vehicle/service setup (capacity, availability, service areas)
- Accept/reject bookings or bid for jobs
- Update shipment status (picked up → in transit → delivered)
- Earnings & commission dashboard
- Receive reviews & ratings
Admin
- User & provider management (approve/reject, verification)
- Booking oversight & dispute resolution
- Platform management (service categories, commission rates, pricing caps)
- Reporting & analytics (bookings, revenue, provider performance)
- Notifications & announcements


2. Payment & Commission Functionality
Shippers pay via card, mobile wallet, or cash


Providers see net earnings after platform commission deduction


Admin sets commission rates, monitors transactions, and reconciles cash payments


Security: PCI-compliant card processing, encrypted data, fraud alerts



3. Provider Rate & Cost Calculation
Rate Setup During Onboarding


Provider sets rates (flat, per km, weight-based, surge pricing)


Editable anytime via dashboard


Shipper Request Handling


Platform filters providers by service area, vehicle, capacity, and availability


Platform calculates estimated cost for each provider


Shipper sees list with ratings, verification, and cost


Booking & Payment


Platform deducts commission from provider rate


Net earnings displayed in provider dashboard


Payment executed via chosen method



4. Platform-Guided Onboarding
Shippers
Language selection → Welcome carousel


Registration (email/phone/social login)


OTP verification


Profile setup (name, address, payment method)


Interactive tutorial (how to book, track, pay, rate)


First shipment guided booking


Providers
Language selection → Welcome carousel


Registration → select provider type (freelancer/company)


Upload verification documents → admin approval


Vehicle/service setup


Rate setup (per km/shipment/weight)


Payment & commission setup


Interactive tutorial (accept jobs, update status, track earnings)


First booking dashboard guidance


Features: Progress indicators, tooltips, toast notifications, micro-feedback, RTL-adaptive UI

5. Design Requirements
Clean & flat design: card-style listings, flat icons, clear typography


Mobile-first, responsive design


Multilingual + RTL support (Arabic, Kurdish, English)


Color-coded statuses: Pending (Yellow), In-Progress (Blue), Delivered (Green), Cancelled (Red)



6. Interaction & Payment Flow Diagram (Conceptual)
User Flow:
Shipper creates shipment → Platform filters providers → Calculates estimated cost → Shipper compares and selects provider → Payment processed → Commission deducted → Provider receives net earnings → Shipment tracked → Shipper rates provider

Admin Flow:
Admin dashboard: Manage users → Verify providers → Monitor bookings → Set commission rates → Reports & analytics


7. Deliverables
Fully functional web-based MVP (Shipper, Provider, Admin dashboards)


Source code, database, and deployment instructions


Documentation & user manuals


Admin credentials


30-day post-launch bug support



8. Timeline
MVP Delivery: 6–8 weeks from start



Notes:
Platform handles provider rates, cost calculation, and commission automatically


Guided onboarding ensures easy adoption for shippers and providers


Clean flat UI and multilingual support improve usability and reduce friction" (client-provided description)