Contact person: Business Client

Phone:Show

Email:Show

Location: Athens, Malta

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"Build Complete E-Commerce Digital Ecosystem (WooCommerce + Subscriptions + WhatsApp + Loyalty + 12-Month Support)

Project Description


We are looking for an experienced WordPress / WooCommerce developer or agency to build a next-generation E-Commerce Digital Ecosystem for the pet industry.



This is not a basic store — it’s a fully connected digital platform combining e-commerce, subscriptions, loyalty, social responsibility, and marketing automation into one ecosystem.

The selected developer will also provide 12 months of technical support after delivery (mandatory).

What We Need


E-commerce Core
WordPress + WooCommerce (latest stable version)

Clean, fast, mobile-first design

One-page checkout (minimal & optimized)

Product categories (food, accessories, toys, grooming, etc.)

Payment gateways: Revolut, Stripe, PayPal, Klarna (optional Apple Pay / Google Pay)

Shipping setup with same-day delivery option

Email & SMS notifications

Multilingual ready (EN + optional secondary language)

Refill / Subscription System
“Subscribe & Save” recurring orders (every 30 / 60 / 90 days)

Auto-renewal, customer management panel, and refill reminders

Compatible with WooCommerce Subscriptions or SUMO Subscriptions

Mystery Box
Monthly “Pet Mystery Box” subscription (Dog / Cat / Premium)

One-time or recurring purchase mode

Automatic renewal with optional reward points

Donation at Checkout
Optional donation checkbox (+€1 / €3 / €5)

Separate CSR page showing monthly donation totals

Full transparency reporting for customers

Adoption Portal
Directory for animal adoption listings (posted by shelters or individuals)

Filter by species, age, and location

Contact shelter directly via form

Platform acts only as a listing intermediary (no direct involvement in adoptions)

Loyalty System
Reward system (“PawPoints”) for every purchase

Redeemable for discounts or free items

Viewable and manageable inside customer account

Pet Profiles
Users can create a profile for each pet (name, breed, age, diet)

Personalized product recommendations and refill reminders

WhatsApp Business Integration
Integration with official WhatsApp Business API

Automatic notifications for:

Order confirmation / payment received

Order shipped / delivered

Subscription refill reminders

Promotions and discount campaigns

Admin dashboard to manage templates and send promotional messages

Integration with Meta Business Manager for marketing campaigns

GDPR-compliant opt-in & opt-out system

Lightweight setup that does not slow down the website

Future support for abandoned cart recovery and personalized product offers

Performance & Technical Requirements
Page load time ≤ 2 seconds (desktop & mobile, verified via Google PageSpeed / GTmetrix)

Caching, WebP images, lazy load, CDN integration (Cloudflare or equivalent)

Core Web Vitals compliance (LCP ≤ 2.5s, FID ≤ 100ms, CLS ≤ 0.1)

Built with mobile-first approach

LiteSpeed or Nginx server setup

Secure HTTPS connection & daily backups

PWA (Progressive Web App) functionality for app-like experience

SEO & Analytics
Rank Math or Yoast SEO setup

Google Analytics 4 + Google Tag Manager

Meta Pixel (Facebook & Instagram)

Product feeds for Google Merchant Center & Facebook Shop

GDPR cookie consent

Marketing & Community Layer
Blog section (pet care, adoption, CSR stories)

“Pet of the Month” campaign (UGC content)

Newsletter & email automations (Brevo / Klaviyo / MailerLite)

Push notifications via PWA

Post-Delivery & Support
12 months of free technical support (mandatory)

Includes bug fixes, plugin updates, troubleshooting, and performance optimization

Response time:

Critical issues: within 24 hours

Minor issues: within 3–5 business days

Continuous monitoring of security and speed

6-month maximum project timeline from contract signing

Legal & Contractual Terms
Full ownership of source code, design, content, and data transfers to the clients (Todor Georgiev & Luke Micallef) upon final payment.

Developer may not reuse or resell any part of this project.

Non-compete: Developer cannot build an identical pet-related e-commerce project for 12 months.

Performance condition: Project is not accepted unless site loads in ≤ 2 seconds.

Delivery penalty: 10% penalty per week of delay (up to 40%).

Abandonment clause: Refund of all payments or 30% compensation required.

Support breach penalty: 5% per incident (3 breaches = termination).

All terms are covered by a written, signed agreement (PDF provided upon selection).

Project Acceptance Criteria


Website loads ≤ 2 seconds

All modules functional (eShop, subscriptions, donations, WhatsApp, etc.)

SEO, analytics, and GDPR setup complete

Documentation + admin credentials provided

Signed service agreement delivered

Deliverables
Fully functional WooCommerce platform

All modules integrated and tested

Documentation + credentials

Staging copy for testing

Signed agreement confirming support, confidentiality, and performance

How Collaboration Will Work
The selected developer will receive the official E-Commerce Masterplan PDF containing detailed specs & legal terms.

Developer must review and sign before starting work.

Payments will be milestone-based according to project progress.

Continuous updates required via WhatsApp or email.

Who We’re Looking For
Proven experience in WooCommerce and custom plugin/integration development

Strong knowledge of API integrations (WhatsApp Business API, Meta, Google tools)

Demonstrated ability to build fast-loading e-commerce sites (≤ 2s)

Professional, communicative, reliable, and fluent in English

Long-term collaboration mindset

Confidential Notice


All project information, materials, and communications are strictly confidential.

Any unauthorized sharing or reuse will result in immediate termination and legal action.


Note:


The detailed Masterplan PDF will be provided only to shortlisted developers.

It includes full technical specs, performance benchmarks, and support terms for signature" (client-provided description)