Contact person: Business Client

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Location: Peterborough, United Kingdom

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"My Magento 2 store runs on a dedicated server and everything works except FedEx. Customers hit the cart and see “no available shipping methods” for FedEx even though other methods show up fine. Credentials for my UK FedEx account are already entered through the standard Magento carrier module, but something in the handshake is failing.

I have not updated Magento, themes, or extensions recently, so the break is likely in the carrier configuration, API key, sandbox/live toggle, or a restriction that needs lifting on the FedEx side. I need you to trace the fault, correct it, and prove that real-time FedEx services appear at checkout for UK and international destinations.

You may need to:
• Review Magento and server logs, shipping table rates, and carrier debug output.
• Verify API credentials, pickup address, packaging options, and weight/size thresholds.
• Switch between production and test endpoints to isolate the error.
• Work directly with FedEx Web Services support if the issue is account-side.

Acceptance criteria (by Tuesday):
1. FedEx rates display on the cart and checkout pages for all eligible orders.
2. A successful test order is placed and the label can be generated from the admin panel.
3. No other shipping methods or store functionality are disrupted.

If you know Magento 2, PHP, and the FedEx API inside out and can jump on this immediately, let’s get started." (client-provided description)