Contact person: Customer Support Chat Management -- 2

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Location: Tangerang, Indonesia

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"I need assistance in managing customer support interactions on our mobile app chat. The responses will be a combination of automated and manual replies.

Key Requirements:
- Set up and manage automated response systems
- Handle manual responses for complex queries
- Ensure timely and accurate replies to user inquiries

Ideal Skills and Experience:
- Experience with customer support tools and chat systems, particularly on mobile platforms
- Strong communication skills
- Ability to manage and prioritize multiple conversations" (client-provided description)