Contact person: Business Client

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Location: South Tangerang, Indonesia

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"I need a reliable way to handle every incoming message on my WhatsApp account without lifting a finger. The goal is simple: whenever someone writes in, the system should answer their general questions promptly and entirely in Bahasa Indonesia. No English, no multi-language toggle—just clear, native-sounding Indonesian replies that make customers feel heard.

Here’s what I have in mind
• Platform focus is strictly WhatsApp (regular or Business API—whichever you recommend for smooth deployment).
• The bot only covers “Jawab pertanyaan umum.” Think store hours, product details, shipping times, basic troubleshooting, and similar everyday queries.
• Responses must read naturally, not like canned machine text. Tone should match a friendly customer-service agent.

What you will deliver
• A fully configured reply system—whether script, no-code solution, or API-based integration—that listens for new messages and sends the appropriate Indonesian answer within seconds.
• An easy method for me to update or add FAQs without needing to code.
• Short hand-off guide or screen-share walkthrough so I can maintain it on my own after go-live.

Acceptance criteria
1. New messages trigger an automatic response in Indonesian under five seconds.
2. At least ten sample FAQ pairs imported and working as proof of concept.
3. I can edit those FAQs through a simple interface or spreadsheet and see the change take effect immediately.

If you’ve built WhatsApp responders with Twilio, WhatsApp Cloud API, Dialogflow, or similar tools, I’d love to see a quick demo link or screenshot. Let’s get this running and keep my customers happy around the clock!" (client-provided description)