Contact person: Business Client

Phone:Show

Email:Show

Location: Oakham, United States

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"I need someone who truly understands RingCentral’s admin console to tune our small phone system so it works the way my staff expects. The goal is simple: create three shared Call Park locations and make sure every user can see at a glance which of those parking spots—and which of our 6–10 extensions—are free or busy.

We take both internal and external calls, and our users bounce between desk phones and the RingCentral softphone apps, so presence status must stay perfectly in sync across all devices. Once you’re done, any team member should be able to press a single button to park, retrieve, or monitor calls without hunting through menus.

Deliverables
• Three functioning shared Call Park locations, visible system-wide
• Presence monitoring enabled for all extensions on both desk phones and softphones
• A brief walkthrough or screencast so I can replicate the steps later if needed

If you have recent experience performing this exact setup, I’d love to have you handle it quickly and confirm everything works during a short live test with me." (client-provided description)