Contact person: Business Client

Phone:Show

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Location: Tallinn, Estonia

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"Project Description
IMPORTANT
Please DO NOT apply if you have not worked on a flight compensation / aviation / EU261-related system before.

We are looking for an experienced freelancer or small team to help us build a flight delay & cancellation compensation platform similar in concept to Skycop, Flightright, or AirHelp, operating under EU Regulation 261/2004 (EU261).

Scope of Work

The freelancer will be responsible for helping us design and/or implement:

*Claim Intake System

Flight details submission (flight number, date, route)

Passenger details

Document upload (boarding pass, booking confirmation)

Power of Attorney (POA) handling

GDPR-compliant data handling

*Flight Eligibility Logic

Delay / cancellation / missed connection logic

EU261 compensation rules

Flight distance-based compensation (€250 / €400 / €600)

Support for extraordinary circumstances logic (basic)

*CRM / Claim Workflow

Claim status pipeline (new → submitted → airline response → escalation → paid)

Airline communication tracking

Internal notes and document storage

Automation-ready structure

*Airline Communication Templates (optional but preferred)

Initial EU261 claim letter

Rebuttal templates

Escalation / reminder templates

Technical Preferences (flexible)

Backend: PHP / Node.js / Python (open to suggestions)

Frontend: React / Vue / WordPress (open to suggestions)

Database: MySQL / PostgreSQL

Third-party flight data integration (experience required)

MANDATORY REQUIREMENTS (READ CAREFULLY)

DO NOT apply if you cannot meet ALL of the following:

*You have previous experience with:

Flight compensation systems

EU261 / air passenger rights projects

Aviation data platforms (FlightAware, Aviationstack, Cirium, OAG, etc.)

*You can show examples of:

Similar projects

Platforms you have built or worked on

Screenshots / demos / references

✅ You understand:

EU261 basics

Airline claim workflows

Why accuracy and historical flight data matter

What to Include in Your Proposal

Please include ALL of the following, otherwise your proposal will be ignored:

*Short description of your previous EU261 / aviation project(s)
*Your role in those projects
*Technologies used
*Links, screenshots, or descriptions of similar work
*Your estimated timeline and approach

Budget

Open to discussion depending on:

Experience

Proven track record

Scope coverage

We prefer quality and experience over low price.

Goal

Build a professional, scalable flight compensation platform with long-term collaboration potential." (client-provided description)