Contact person: Business Client

Phone:Show

Email:Show

Location: Dellys, Algeria

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"PROJECT REQUIREMENTS – PSYCHIC CONSULTATION PLATFORM (PHONE & CHAT)

1. Project Overview

The goal of this project is to develop a professional online psychic consultation platform that allows clients to consult psychics via phone calls and live chat.
The platform will include three main user roles:

Clients

Psychics (Readers)

Administrators


The system must be secure, scalable, and easy to use.


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2. User Roles & Permissions

2.1 Client (User)

Clients are customers seeking psychic consultations.

Client Features:

User registration & login (email / phone / social login optional)

Client dashboard

View list of psychics

Filter psychics by:

Specialty (tarot, astrology, love, medium, etc.)

Availability (online/offline)

Price per minute

Rating

Language


View psychic profile:

Photo

Description

Experience

Reviews

Price per minute


Start consultation:

Phone call

Live chat


Wallet system:

Add credit

View balance

Transaction history


Call/chat timer with real-time billing

End consultation automatically when credit runs out

Rate & review psychics

View consultation history

Support / contact admin



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2.2 Psychic (Reader / Advisor)

Psychics provide paid consultations.

Psychic Features:

Registration with admin approval

Psychic dashboard

Profile management:

Photo

Bio

Specialties

Languages

Price per minute


Set availability status (online/offline)

Accept or decline consultation requests

Conduct consultations:

Phone

Live chat


View earnings

Consultation history

Withdrawal request system

Ratings & reviews overview

Notifications (new request, missed call, etc.)



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2.3 Admin

Admin manages the entire platform.

Admin Features:

Admin dashboard

User management:

Clients

Psychics


Approve / suspend psychics

Manage categories & specialties

Manage pricing rules & commissions

View all consultations

View financial reports:

Platform earnings

Psychic earnings


Manage withdrawals

Manage reviews (moderation)

CMS pages:

Terms & Conditions

Privacy Policy

FAQ


Notification system

Support ticket management

Platform settings



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3. Core Functionalities

3.1 Phone Consultation System

VoIP integration (Twilio or similar)

Call routing between client and psychic

Call duration tracking

Automatic billing per minute

Call recording (optional, admin only)



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3.2 Live Chat System

Real-time chat

Message timestamps

Typing indicator

Automatic billing per minute

Chat history stored securely



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3.3 Payment & Wallet System

Payment gateway integration:

Stripe

PayPal


Prepaid wallet system

Automatic deduction during calls/chats

Admin commission configuration

Refund management (admin only)



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4. Technical Requirements

4.1 Technology Stack (Suggested)

Backend: Laravel / Node.js

Frontend: React / Vue / [login to view URL]

Database: MySQL / PostgreSQL

Real-time services: WebSockets

VoIP: Twilio / Agora / Vonage

Hosting: AWS / DigitalOcean

Security: SSL, encrypted data



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4.2 Security

Secure authentication

Encrypted passwords

GDPR compliant

Secure payment processing

Protection against fraud



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5. Design Requirements

Modern and professional UI

Mobile responsive (mobile & tablet)

Easy navigation

Fast loading speed



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6. Multilingual & Multi-Currency

Multi-language support

Multi-currency support

Admin-controlled language settings



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7. Notifications

Email notifications

SMS notifications (optional)

In-app notifications



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8. Reporting & Analytics

Daily / monthly reports

User activity reports

Revenue reports



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9. Deliverables

Fully functional web platform

Source code

Database setup

Admin panel

Documentation

30 days bug-fixing support



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10. Budget & Timeline

Estimated development time: 8–12 weeks

Budget: 1000$

Payment milestones required" (client-provided description)