Contact person: Business Client

Phone:Show

Email:Show

Location: Toronto, Canada

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"Project Charter: Interactive E-commerce Enhancement
1. Project Overview
Client: [Name withheld]

Objective: To transform a traditional e-commerce experience into a high-touch, interactive, and collaborative shopping environment. The focus is on human-assisted shopping ("Pleasure Angels") and a "Joint Shopping" feature tailored for couples.

2. Technical Environment
* Current Platform: OSCommerce (Version to be confirmed)
* Goal: Implement Phase 1 features and evaluate the necessity of a core OSCommerce update or migration in Phase 2 to support modern API integrations (e.g., WebRTC, Google OAuth).

3. Scope of Work: Phase 1 (Interactive Features)
A. "Pleasure Angel" Assisted Shopping (Live Concierge)
* Communication Stack: Integration of a video/audio/text chat system (e.g., via WebRTC or a third-party API like TalkJS or Twilio).
* Trigger Mechanism: An immediate, high-visibility over-content banner/overlay prompting users to engage with a live assistant.
* Agent Capabilities:
* Product Pushing: Ability for the "Angel" to send clickable product cards directly into the chat stream.
* Remote Cart Injection: A specialized feature allowing the Angel to add specific items to the customer’s active session cart.
* One-Way Video: Default settings where the Angel is visible to the customer, but the customer’s camera remains off unless manually toggled by the user.
* Lead Gen: Integrated form within the chat interface for newsletter and educational material signups.
B. Joint Shopping Experience (Couples’ Quiz & Sync)
A custom workflow designed to bridge the gap between partners:
1. Invitation: User enters partner’s email to trigger an invitation.
2. The Icebreaker Quiz: The partner receives a "Quick Quiz" (gamified UI) to gauge comfort levels with various product categories.
3. Selection Phase: Upon quiz completion, the primary user is notified to select 10 items.
4. Review Phase: A shared "Selection Room" where the partner can "approve" or "veto" the 10 items, narrowing down the final purchase list.
C. UX & Checkout Optimization
* Persistent Cart: A floating "Mini-Cart" thumbnail visible on all pages with a "Quick Checkout" shortcut.
* Authentication: Integration of Google OAuth ("Sign up with Google") to reduce friction.
* Checkout Streamlining: Reduction of steps in the payment funnel to improve conversion rates.

D. Blog creation and content management

4. Scope of Work: Phase 2 (Modernization)
* UI/UX Overhaul: A general aesthetic refresh to ensure the site looks modern, premium, and trustworthy.
* Core System Update: A technical audit of the current OSCommerce installation. This includes updating to the latest stable version or discussing a headless migration if the legacy code cannot support Phase 1 requirements efficiently.

5. Functional Requirements Table
Feature Requirement Priority
Video Chat One-way video (Agent to User) with text backup High
Cart Control Backend ability for Agent to "Add to Cart" for User High
Couples Logic Email trigger + 2-way preference matching system High
Social Login Google OAuth implementation Medium
Cart UI Persistent sticky thumbnail/sidebar Medium
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6. Developer Qualifications
* Proven experience with OSCommerce or similar PHP-based legacy frameworks.
* Strong background in WebRTC or live chat API integrations.
* Experience in UX/UI design, specifically for conversion rate optimization (CRO).
* Ability to handle sensitive "Adult/Wellness" content with professionalism.

7. Success Criteria
1. Successful deployment of the "Pleasure Angel" interface with no latency in video.
2. Automated email flows for the "Joint Shopping" feature working across all major email clients.
3. A measurable reduction in cart abandonment through the "Quick Checkout" and Google Sign-up features." (client-provided description)