Contact person: Business Client

Phone:Show

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Location: Cotonou, Benin

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"Project development: Digital ticketing platform with MoMo and/or QR code integration

1. Context & Objectives

MTN Business, leveraging opportunities identified with its clients in the transportation sector, aims to implement an automated and centralized ticketing management application for ground transportation. The preferred approach is a white-label development to allow for customization to meet the specific needs of different client groups. The application's main objectives are:

 Digitize the booking and purchase of travel tickets.

 Centralize the management of journeys, sales and payments.

 Integrate electronic payments via Mobile Money ( MoMo ).

 Reduce fraud through ticket verification via QR code.

 Optimize operations (counters, mail, accounting).

2. Functional modules to be developed

A) Administration Area (Web & Mobile Back-office)

This section of the application must ensure:
 Defining routes and schedules.

 Defining fares per journey.

 Ticket rescheduling management (validation/cancellation).

 Dashboards:

• Reservations

• Sales

• Payments

 Accounting (daily/weekly/monthly reports).

B) User Area (Web & Mobile Client)

This section, intended for the use of the company's customers, should allow:
 Viewing available routes and their prices.

 Online booking + payment via MoMo .

 Ticket purchase from tax collectors → MoMo payment + ticket issuance .

 Request to postpone booking via the app/web.

C) Other features

 MoMo Centralized Payments → all flows (tickets, internal services such as fuel purchases).

 Internal payment management policy: purchase of diesel fuel via MoMo , supplier management.

 Printing of tickets at the ticket counters using thermal printers.

 Optional integration with the DGI's electronic invoicing platform (for issuing tax invoices).

QR Code Verification:

 Mobile controller application to scan and validate tickets (offline/online mode).

 Mail module: management of parcel/mail shipments with tracking and payment.

3. Suggested technical specifications

a) Interfaces

 Web App (administration & customers).

 Mobile App (Android preferred, iOS optional) for clients, collectors and controllers.

b) Payment

 API MoMo MTN & Moov and Others (STK Push, USSD, QR Code).

 Centralization of financial flows to a main account.

c) Tickets

 Secure QR Code format (encrypted, server-signed).

 Centralized database storage.

d) Back-end

 Possible languages: Node.js, Django, or Laravel .

 Database: PostgreSQL or MySQL.

 GraphQL API for linking between web, mobile and third-party services.

e) Printing

 Integration of POS thermal printers ( Sunmi , Epson, Bixolon ).

f) Accommodation

 Cloud deployment (AWS, Azure, OVH) or local datacenter.

 HTTPS + TLS 1.2/1.3 encryption.

4. Expected Deliverables

 Web App Admin (route management, prices, sales, reports).

 Web/Mobile App Client (reservations, MoMo payments , postponements).

 Mobile Controller App (QR scan, offline/online validation).

 Ticket window module with thermal ticket printing.

 MoMo and DGI API integration ( improved version).

 Technical documentation + user manuals.

 Agent training." (client-provided description)