Contact person: Self-Drive Car Rental Platform Development

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Location: Mumbai, India

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"Software Requirements Specification (SRS)Ride Circle - Self-Drive Car Rental PlatformVersion: 2.0 | Date: June 25, 2025 | Author: Manus AI1. Introduction1.1 PurposeThis SRS outlines functional and non-functional requirements for Ride Circle, a self-drive car rental platform connecting car owners (Hosts) with customers seeking rental vehicles.1.2 ScopeWeb-based platform enabling comprehensive user registration, advanced KYC verification (biometric e-signatures, video declarations), car listing/fleet management, search/booking, payment processing, vehicle condition checklists, trip management, admin dashboard, and integrated host CRM system. Supports multi-language content and pan-India operations.1.3 Key Definitions•Customer: End-user renting cars•Host: Car owner listing vehicles for rent•Admin: System administrator•KYC: Know Your Customer verification•RC: Vehicle Registration Certificate•CRM: Customer Relationship Management2. Product Overview2.1 Core Features•User Management: OTP-based authentication, profile management•Advanced KYC: Aadhaar/DL verification via Digilocker, selfie matching, biometric e-signatures•Car Listing: Unlimited vehicle listings, document upload, flexible pricing, multi-location management•Search & Booking: City/date-based search, advanced filters, secure payment processing•Payment System: Razorpay/Paytm integration, invoice generation, host payouts (50% revenue share)•Vehicle Checklist: Digital condition documentation with photos/signatures•Trip Management: History tracking, extension requests, incident reporting•Admin Dashboard: User management, document verification, booking oversight•Host CRM: Customer database, blacklist integration, invoicing, financial reporting•Emergency Support: 2000+ garage network access2.2 User Classes•Customers: Require web literacy, smartphone with biometric capabilities•Hosts: Individual owners/franchise partners managing fleet operations•Admins: Platform operators with full system privileges2.3 Technical Environment•Frontend: React.js/Next.js•Backend: Node.js/Express or Django•Database: MongoDB/PostgreSQL•Storage: AWS S3•APIs: Digilocker, Razorpay/Paytm, WhatsApp Business, Google Maps3. System Features3.1 User Registration & Authentication•Mobile number registration with OTP verification•Social login options (Google, Facebook, Apple ID)•Role-based access control for all user types3.2 Identity Verification (KYC)•Digilocker integration for Aadhaar/DL verification•Live selfie capture with facial matching•Biometric e-signature for rental agreements•Multi-language video declarations3.3 Car Listing & Fleet Management•Comprehensive car details entry (make, model, year, features)•RC verification with blacklist checks•Document upload (RC, Insurance, PUC)•Flexible pricing and availability calendars•Multi-city pickup locations3.4 Search & Booking•City/date-based car search with advanced filters•Detailed car information and pricing breakdown•Secure booking confirmation with payment processing•Multiple deposit options (cash, collateral, none)3.5 Payment Processing•Multiple payment methods via Razorpay/Paytm•Automated invoice generation•Refund processing capabilities•Host wallet management3.6 Vehicle Condition Management•Pre/post-rental digital checklists•Photo documentation with timestamps•Digital signatures from both parties•Damage assessment and cost calculation3.7 Trip Management•Real-time trip initiation/closure•Extension request processing•Emergency garage network access•Incident reporting with documentation3.8 Admin Dashboard•Comprehensive platform metrics•User and document verification management•Booking monitoring and dispute resolution•Content management system3.9 Host CRM•Customer database with rental history•Pan-India blacklist integration•Professional invoicing system•Financial reporting and data export3.10 Communication•WhatsApp Business API integration•Automated notifications (SMS, in-app)•Multi-language support•Secure in-app messaging4. External Interfaces4.1 Software Interfaces•Digilocker API: Identity verification•Payment Gateways: Razorpay/Paytm•WhatsApp Business API: Notifications•Google Maps API: Location services•RC Verification API: Vehicle validation•Blacklist APIs: Fraud prevention4.2 Communication Protocols•HTTPS for all communications•RESTful APIs for integrations•WebSockets for real-time updates5. Non-Functional Requirements5.1 Performance•Response time: <3 seconds (normal load), <1 second (critical transactions)•Support: 100+ concurrent users, 500 transactions/minute•99.9% uptime target5.2 Security•OTP-based authentication with RBAC•Data encryption at rest and in transit•Regular security audits and vulnerability assessments•Biometric data protection compliance5.3 Quality Attributes•Intuitive UI requiring minimal training•Modular, well-documented codebase•Cross-platform compatibility•Automated testing framework support5.4 Business Rules•Booking confirmation requires payment and KYC completion•Automated cancellation policy enforcement•50% revenue share model for hosts•₹49 flat fee per booking for franchise owners6. Additional Requirements6.1 SEO & Responsiveness•SEO-optimized with clean URLs and meta tags•Fully responsive design for all devices•Search engine crawlable dynamic content6.2 Scalability•Horizontal scaling architecture•Cloud-native services for elasticity•Support for unlimited cars and cities" (client-provided description)