Contact person: Advanced Automotive eCommerce Website

Phone:Show

Email:Show

Location: Waltham Forest, United Kingdom

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"We're looking for someone to handle the coding and backend of the site, as well as the ongoing management of it, the front-end and looks the business owners want to handle.

The website is for people who want to buy cars from Japanese auctions. They can search for cars, and once picked, we'll handle everything, the auction, shipping, documents etc once they get to the UK.

Website Features

Automatic Car Listings
Cars from auction sites show up on our website automatically (no manual uploads).
Data should stay up to date (e.g., if a car is sold or the price changes).

Easy Car Search
Customers can search by make, model, year, mileage, price, fuel type, transmission, etc.
They can save searches and get alerts when new cars match their criteria.

Customer Accounts
Save cars or searches they like
Pay deposits
See the status of their orders
Download important documents (invoice, shipping papers, etc.)

Payments (Deposits)
Customers can pay a deposit securely online with a credit card, PayPal, or Apple/Google Pay.
Refunds and balance payments should be easy to manage.

Order Tracking & Updates
Customers can see exactly where they are in the process:
Deposit received
Auction pending / won / lost
Car shipping
MOT/prep
Ready for collection/delivery
They get notifications when the status changes (by email, and possibly SMS/WhatsApp).

CRM Integration (Customer Management)
All customer activity (inquiries, chats, deposits, orders) is logged in a CRM system.
Our team can see the full history: what a customer enquired about months ago, what cars they like, their chats with staff, their payments, etc.
Updates we make in the CRM automatically show on the website (so customers always see the latest info).

Live Chat + Chatbot
Customers can chat live with our team during working hours.
A chatbot answers simple questions outside working hours (e.g., “where’s my order?”).
All chats are saved to the CRM and linked to the customer’s account.

Ease of Editing & Adding Content
We need an easy page builder so our team/SEO expert can add content, blog posts, FAQs, or static pages without developers.
Adding listings should be automatic, but we want the option to manually add or edit when needed.

Performance & Scalability
The site must load quickly and handle large volumes of listings and customers without slowing down.
It should work smoothly on mobile and desktop.

Security & Reliability
Safe handling of customer data and payments.
Regular backups in case something goes wrong.
Strong protection against hacks and downtime.

SEO & Analytics
The site should be SEO friendly.
We can track visits, inquiries, conversions, and which cars get the most interest." (client-provided description)