Contact person: Windows Repair Management Solution

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Location: Nanded, India

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"I need a dedicated Windows application that keeps every stage of my repair workflow in one place.

Sewing Machine Repair Management System – Developer Specifications
1. System Overview
A web-based, ultra-simple repair management solution for sewing machine shops, usable even by first-time computer users. Single-page, offline and data is stored locally, with clearly labeled buttons and large touch-friendly UI.
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2. Core Modules
2.1 Shop Repair
• New Repair Slip
o Create/auto-generate unique slip number
o Auto system date
o Customer phone (auto-fill saved names from localStorage)
o Customer name ( text box)
o Machine model (text box)
o Warranty handling:
 Out of warranty: enter repair charges
 In warranty: invoice number, purchase date (dropdown), warranty duration, auto calculate/validate color
o Bobbin case status (Yes/No/NA)
o Remarks
o Delivery Promise: delivery date/time, validations (no past entries)
o Save slip (validations; localStorage; customer mapping)
o Print format generation
o WhatsApp message generation (Marathi)
o Confirmation popup
o Cancel button to reset UI
• Modify Repair Slip
o Password-protected
o Enter slip number to load/prefill/edit data (all same as new slip)
o Save (update data, WhatsApp message update)
o Cancel Repair (mark slip as "void" but keep for history, no message)
o Cancel/back to home
• Mark Repaired
o Enter slip number, load details
o Readonly summary
o Input: parts amount, select mechanic (dropdown, edit list password-protected)
o Save (mark as repaired, timestamp, updates, WhatsApp message, confirmation)
o Cancel/back
• Mark Delivered
o Enter slip number, view details, confirm
o Save: mark as delivered, timestamp
o Optional "delivered" WhatsApp message
o Report tracking
• Mark Waiting Parts
o Enter slip number, set status, optionally note required parts
o WhatsApp message
• Reports (see Section 4 below)
2.2 Home Service
• New home service slip (same as shop repair but with address details)
• Schedule visit (date/time, mechanic assignment)
• address info
• Charges & payment notes
• Mark complete/re-schedule/cancel
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3. Cross-cutting Features
• UI Reset after any modal/dialog closes (reset dropdowns, refresh home)
• WhatsApp Desktop integration: Copy Marathi message & prompt to open WhatsApp Desktop
• Password-protected admin actions: Modify Repair, Edit Mechanic List
• Data storage:
o localStorage for slips, customers, mechanics
• User Experience for Non-technical Users:
o Large buttons and simple icons
o Step-by-step guided tutorials on first launch (with option to replay)
o Multi-language support (English/Marathi toggle)
o Voice prompts and tooltips
o Default values and maximum auto-fill
o No typing wherever possible (dropdown menus, number spinners)
o Two-level undo/redo for accidental actions
o "Help" button on every page (shows tips)
o Simple error messages in the user's language
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4. Reports & Dashboard (with Exports)
All reports can be filtered by date range, status, customer, machine model, mechanic, and exported to CSV or PDF. Below is a comprehensive list, suitable for shop business analysis and record-keeping.
Standard Reports
• Active Repairs: List of all ongoing jobs (not yet delivered)
• Waiting for Parts Jobs: List and statistics on jobs marked as "waiting for parts"
• Repaired but not Delivered
• Delivered Jobs: History of completed deliveries
• Voided/Cancelled Repairs
• Customer History: All slips (current and past) per customer, with contact info
• Pending Promised Deliveries: Delivery date missed, upcoming, or overdue (with status color)
• Warranty Repairs Report: Breaks down in/out warranty, expiry status, charge amounts
• Mechanic Performance: Repairs completed by each mechanic, average parts cost, average delivery time per mechanic
• Parts Usage Report: Frequency & cost of parts used across all/filtered jobs
• Revenue Reports:
o Daily/weekly/monthly/yearly total revenue (repair + parts breakdown)
o Amount collected vs pending
• Time-to-Completion Analysis: Average and actual days taken per repair, repairs exceeding promise
• Repeat Customers: List, frequency, and value of repeat business
• Top Machine Models Serviced
• Custom Report Generator: Simple builder for basic custom searches/export
Advanced/Nice-to-have Reports
• Warranty Expiry Tracker: All machines served with warranty expiring next [n] days
• SMS/WhatsApp Communication Log: Record of all notifications sent (per customer, per job)
• Customer Satisfaction: If feedback is collected (e.g., after delivery)
• Maintenance Cost Breakdown: Labor vs. parts vs. consumables
• First-Time Fix Rate
• Job Status Snapshot: Pie or bar chart view of all job statuses at a glance
• Delayed Repairs: Cases exceeding promised time
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5. Future / Nice-to-haves
• Web/app hybrid (Progressive Web App PWA; mobile optimized)
• Role-based access (user/admin logins; password change)
• Automated WhatsApp or SMS reminders for delivery/pending payments
• AI-powered suggestion for frequent repairs or parts
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Developer Notes
• All text labels, buttons, and tooltips must support language files for English
• All user interactions must be clearly labeled.
• All validation must prevent entry of impossible/invalid data with clear, user-friendly prompts.
• All modules must allow easy extension for future modules/reports.
• Once software is ready and delivered, we will need 1 month to test and add any minor functionalities if required.
________________________________________" (client-provided description)