Contact person: AI Support Chatbot and Ai Sales and Marketing Agent Development

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Location: singapore, Singapore

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"I need an end-to-end AI-powered sales agent that focuses first on customer support. The bot must sit seamlessly on our website, inside our iOS/Android app, and on our key social media touchpoints, giving visitors instant answers about our products and guiding sales enquiries toward conversion.

Core scope
• Design conversational flows that cover product information and common pre-sales questions, with a clear escalation path when a human agent is required.
• Implement the underlying NLP—whether you prefer Dialogflow, Rasa, or another framework is up to you—as long as it delivers accurate intent detection and feels natural.
• Connect the agent to each channel with a single knowledge base so content updates propagate everywhere at once.

What success looks like
• Fast, friendly replies that stay on brand.
• Analytics dashboards that let me track resolution rates, average handle time, and hand-off frequency.
• A simple way for me to expand intents or upload new FAQ entries without code.

Hand-off the finished bot fully tested, documented, and ready to launch. If you have live examples of similar multichannel deployments, please include them—I’m eager to get this rolled out quickly." (client-provided description)