Contact person: Dental AI Receptionist Integration

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Location: Coventry, United Kingdom

Budget: Recommended by industry experts

Time to start: As soon as possible

Project description:
"I’m building a voice-driven receptionist with Retell AI for my dental practice and now need the back-end plumbing finished. The goal is simple: when a patient calls, the agent must be able to book or move an appointment in real time, deal with registered or new patients, surface the correct patient file, and answer routine questions by pulling live details from Software of Excellence.

To make that happen, I want a robust scenario in either [login to view URL] or n8n—whichever you’re faster with—that keeps Retell AI and Software of Excellence in constant, real-time sync. Think: an incoming call triggers a workflow, the agent queries or writes to the PMS instantly, confirms availability, updates the diary, and closes the loop without manual help.

Key points you should be comfortable with:
• Software of Excellence API or database access
• [login to view URL] or n8n node design, error handling, and logging
• Secure handling of PHI / GDPR-compliant data flows
• Webhooks or sockets for millisecond-level responsiveness to Retell AI events

Deliverables I’ll review before signing off:
1. A working [login to view URL] scenario (or n8n workflow) that connects Retell AI to Software of Excellence and performs appointment scheduling, patient record look-ups, and FAQ responses in real time.
2. Clear documentation: endpoint list, variables used, and step-by-step deployment instructions so my team can maintain it.
3. A short live demo showing a test call that schedules an appointment, retrieves an existing patient file, and handles a general enquiry successfully.

If this sounds straightforward to you and you’ve wrestled with dental PMS APIs before, let’s talk and get the phones answering themselves." (client-provided description)